Barista - Hospitality/Sacred Grounds - Juneau - Open Until Filled
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Job Summary
POSITION DESCRIPTION
Retail Associate I (Barista)
INFORMATION
Department: Hospitality/Sacred Grounds
Type of Position: Non-Exempt
Hourly Wage: DOE ($17.34 tips)
Location of Work: Juneau AK
Hours of Work: Varies
PURPOSE
Incumbent will prepare and serve specialty coffee and other beverages. Greet and serve food to patrons. Provides excellent customer service.
ESSENTIAL FUNCTIONS
Provide excellent customer service
Prepare and serve hot and cold beverages to include coffee espresso drinks blended coffees and tea
Take accurate orders from customers and relay correct information to appropriate staff
Operate espresso equipment
Clean and sanitize work area utensils espresso machine and other equipment
Clean both indoor and outdoor seating areas
Responsible for checking on food orders to ensure customer orders are filled in a timely manner
Check temperature of freezers refrigerators and heating equipment to ensure proper functioning
Describe menu items to customers and recommend products that might appeal to them
Post and update weekly drink and food specials
Order receive or stock supplies and retail products
Provide customer service with product details such as coffee blend and preparation descriptions
Receive and process customer payments
Serve prepared foods using appropriate sanitation methods
Set up or restock product supply
Maintain prepared food quality by dating wrapping and using first-in first out method
Stock customer-service stations with paper products condiments and other appropriate supplies
Availability to work early mornings evenings weekends and holidays
May prepare food items from the caf menu
Other duties as assigned
NECESSARY SKILLS AND KNOWLEDGE
Knowledge of specialty coffee ingredients
Experience using commercial espresso equipment
Adherence to safe food handling procedures and sanitation practices
Knowledge of food preparation and food service skills
Good customer service skills to manage multiple orders in a busy retail atmosphere
Ability to provide efficient and friendly service
MINIMUM QUALIFICATIONS (education experience skills)
Register and cash handling experience
Point of sales (POS) experience
PREFERRED QUALIFICATIONS (education experience skills)
Two years experience in food-service industry
Barista experience
Experience working in fast-paced environment
UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS
Requires long hours of standing and moving. Must be able to carry trays of food dishes and glassware weighing up to 25 pounds. Exposure to high temperatures steam and equipment with very hot surfaces. Exposure to injuries from slips cuts and burns.
CONDITIONS OF HIRE:
All employment at Tlingit & Haida is at will. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing no term of employment is expressed or implied for this position.
Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.
Key Skills
- Crisis Management
- Groundskeeping
- Lawn Care
- Management Experience
- Facilities Management
- Landscape Maintenance
- Horticulture
- Irrigation
- Maintenance
- Operations Management
- Gardening
- Supervising Experience
