TPA Claim Director
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Job Location:
Chatsworth, CA - USA
Monthly Salary:
$ 79000 - 134300
Posted on:
12-09-2025
Vacancies:
1 Vacancy
Job Summary
Perform assignments tasks or activities that contribute to the overall business objectives of the corporation and the business divisions being supported. Develop and maintain strong relationships with both external and internal customers in an effort to increase productivity with a focus on achieving claims handling excellence. Maintain proactive management of claims by focusing efforts toward expedient and equitable resolutions and ensuring established reserves reflect Chubb North Americas financial exposure. Provide timely and appropriate direction and authority to ESIS and Third Party Administrators. This position can work out of our Chatsworth CA Dallas TX Portland OR Phila. PA Atlanta GA Buffalo NY Overland Park IL or Richmond VA offices and is not remote.
Key Responsibilities:
- Establish strong relationships with Third Party Administrators
- Oversight management of approximately 415 claims
- Provide direction reserve and settlement authority to claim handlers as outlined in Chubb North American Claim Handling Guidelines and within Directors authority elevating requests above authority to appropriate management levels for approval
Perform assignments tasks or activities that contribute to the overall objectives of the business division being supported including but not limited to; conducting audits providing financial analysis on reserve adequacy identifying occupational disease exposures and providing expertise on jurisdictional nuances.
Work closely with other Chubb disciplines in a team environment consisting of underwriting actuarial legal and accounting
- Ensure all recovery opportunities are investigated and explored
Participate in the assigned weekly rotation Claim Loss Report (CLR) Committee to discuss complex claims
Identify trends to determine individual or office weaknesses and develop action plans to correct negative trends and establish monitoring method to insure action plans have been successfully implemented.
Responsible for implementation monitoring and reporting on results of assigned special projects
Participation in jurisdictional or procedural training by Chubb North American Claims
Facilitate training for emerging jurisdictional or procedural issues
- Demonstrate skills in the following competencies: Strategic Leadership
Business Acumen Orientation to Results Influencing Outcomes and Focus on Development - Have an excellent understanding and demonstrated ability to apply the technical aspects of claim handling
- Effectively evaluate programs and procedures for continuous improvements
Qualifications/Credentials:
Minimum of 5 to 7 years WC claims and/or legal experience; supervisory experience a plus
Bachelor Degree or equivalent business experience
Working knowledge of industry best practices and procedures
Ability to make prompt intelligent decisions based upon detailed analysis of complex issues
Demonstrated oral and written communication skills negotiation skills and influence management skills
Ability to manage and operate in a team effectively
Ability to facilitate and lead group(s) of people
Demonstrate a proactive approach to servicing both external and internal customers
Excellent interpersonal skills and ability to maintain positive approach
Excellent time management and organizational skills
Insurance courses a plus
If you do not already have one you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
The pay range for the role is $79000 to $134300. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled
Required Experience:
Director
Key Skills
- Fundraising
- Management Experience
- Coaching
- Analysis Skills
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Mentoring
- Public Speaking
- negotiation
- Supervising Experience
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
