Administrative Assistant (Bilingual-Spanish Preferred)

Are you looking to work for an organization where you are able to make a difference Do you have customer service skills youre ready to put into action Then youve come to the right place!

Apply to be an Administrative Assistant today!

The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients supporting them through their recovery and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program and that makes this job extremely rewarding!

Sarah K Administrative Assistant

What will your day look like

At Horizon youll enjoy a supportive team-based work environment. Have a question Theres always someone there to help! We offer a seamless onboarding experience thatll ensure your success in your new role.

As an Administrative Assistant at Horizon you will

• Welcome all visitors of the clinic to create an exceptional patient experience with every interaction.
• Work in a demanding fast paced environment that is frequently adapting to industry standards where you will interact with patients seeking mental health and substance use treatment. Patients can include children as young as three adolescents and adults 18 and older.
• Work with multiple electronic platforms that include our Electronic Health Record (EHR) various web-based systems and other technology platforms. Duties include overseeing all scheduled appointments assisting with medication refill request from patients and pharmacies preparing charts and record requests and other duties as needed.
• Supporting the day to day needs of our clinical and medical staff which includes managing triaging and supporting administrative responsibilities using supplemental technologies to support patient and clinical care. This can include insurance and billing disputes scheduling appointments coordinating transportation needs speaking to referral sources from courts schools and/or hospitals and other concerns that may arise.
• Creative problem solving to support the overall operations of the clinic.

Why choose Horizon to build your career

At Horizon we dont just offer a workplacewe offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of Americas Best Workplaces we take pride in fostering a culture where motivated teammates collaborate to make a difference every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that youll love

• Company Culture: At Horizon we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity racial justice and equal opportunity for all and strive toward this goal through the work of our Diversity Equity Inclusion and Belonging department frequent trainings ongoing conversations affinity groups and more.
• Trainings Trainings and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building Connection and Relationships: At Horizon were more than co-workers were a community. We support each other celebrate our achievements and milestones together and have fun together!
• Retirement: We know you want to retire comfortably and were here to help! Horizon offers 401(k) AND profit-sharing programs to make sure youre set for the future.
• Student Loan Assistance: We help pay off our team members student loans every month. One year after joining youll have been able to pay off an extra $600!
• Paid time off and paid holidays!

• Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.

What makes you a great candidate

We cant wait to learn more about you! Here are a few specifics of what youll need for the job:

• High school diploma with 2 years of experience within the customer service or behavioral health field required.
• Bilingual candidates preferred.

Location

This position is located at 3020 Bailey Ave Buffalo NY.

Hours

This is a full-time position. Youll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients needs as well as yours. Our outpatient clinics offer expanded hours Monday Thursday so well ask you to be available at least 2 evenings per week but dont worry about jeopardizing your work-life balance we can help you create a schedule that works for you as many locations close early on Fridays!

Compensation

Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $17.90 - $19.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

Physical demands associated with this position include:

• Sitting for extended periods alternating between standing and sitting
• Mobility required with repetitive wrist hand and finger movements
• Handling light duties occasionally lifting objects up to 20 pounds

Horizon DEIB Statement:

Horizon is committed to fostering a respectful inclusive environment where dignity safety and opportunity are core values. We uphold principles that support autonomy and authenticity creating a culture of accountability and collaboration that prioritizes well-being drives innovation and expands opportunities for our employees patients and communities.

Disclaimers:

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.