AVP, Claim - Casualty Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This position will be responsible for the administrative management staff development and technical claim results for the Chubbs Direct Handle Commercial Claims Team. The individual will be responsible for delivering excellent financial and service results as well as a high-quality product involving commercial bodily injury and property damage claims. The position will also be responsible for developing staff succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubbs standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).
The desired candidate is service-oriented and results-driven and must also possess excellent administrative leadership and organizational skills. Candidate must be able to make timely and appropriate decisions. Experience in performance management training staff development and succession planning is a strong plus. Oversight of bodily injury and property damage claims ensuring consistent handling across all Chubb entities. This position will:
Ensure high level of technical claim handling from professional claims staff
Interact with business management and direct leadership responsible for Commercial Casualty underwriting to communicate claim trends which impact the business
Ensure the commercial claims team operational activities meet with and integrate with organizational requirements for quality management internal and external audits compliance and privacy policies and procedures
Guide staff with the handling of commercial casualty claims ensuring appropriate internal stakeholder coordination and execution
Analyze and provide appropriate direction on coverage and communicate coverage positions to appropriate parties
Provide outstanding customer service and works well with the insured broker and TPA (when applicable) in the adjustment of claims
Set reserves within authority and make claim recommendations to senior management
Establish and maintains strong customer relations
Participate in regular and meaningful discussions with internal and external business partners
Qualifications
Ten or more years of experience as a claim professional with a high degree of competence in the handling of
casualty claims
Strong presentation and negotiation skills
Experience with primary and excess bodily injury property damage and personal injury claims
Understanding of contractual indemnification issues and additional insured provisions
Effective communication and interpersonal skills to be capable of dealing with claimants customers insureds brokers attorneys a positive manner concerning losses
Ability to motivate team members while working independently within authority
Experience inleadership and management roles
In-depth knowledge of adjustment processes issues and trends in multiple lines of business
Demonstrated ability in dealing with coverage matters.
Working knowledge of industry best practices and procedures.
An ability to work independently and assimilate learning materials on many different subjects from various sources.
Excellent interpersonal communications and negotiation skills; and an ability to deal with staff customers and business partners in a professional manner.
Ability to make prompt intelligent decisions based upon complex loss scenarios.
Who are we looking for
- an inclusive mindset which allows differences to be leveraged for better business results;
- open transparent communication;
- teamwork and inclusion which draws on diverse ideas and perspectives; and
new ideas innovation and ways of thinking which support diversity.
Required Experience:
Exec
Key Skills
- Presentation Skills
- Risk Management
- Financial Services
- IFRS
- Banking
- Pricing
- Analysis Skills
- Securities Law
- Investment Banking
- Relationship Management
- Strategic Planning
- Leadership Experience
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
