Medical Practice Manager

Ball Ground, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

JOB SUMMARY:

Oversees daily operations of a primary care office to ensure that the office is running smoothly and as cost effectively as possible. Understands and upholds the practice philosophy of health care and integrates this philosophy into daily functions. Provides information and assistance to internal and external customers.

ESSENTIAL FUNCTIONS:

Management

Lead team members and promote Aylo Healths mission values and goals.
Implement and ensure quality measures compliance and practice policies are being met.
Supervise assign and direct activities of team members based on trends and opportunities identified by reviewing reports direct observations and feedback.
Communicate effectively both verbally and written with all team members patients and vendors.

Patient Experience

Lead Aylo patient experience culture; demonstrate empathy and concern for our patients.
Answer internal and external customer/patient inquires and handle patient relations issues in accordance with practice policies and procedures.
Identify and address patient/team member concerns in a timely manner.
Provide team members with personalized patient experience feedback and coaching.

Team Building/Staff Development

Interview hire and on-board new team members; conduct and/or coordinate new team member orientation training.
Oversee continued development of existing team members and required trainings.
Conduct performance evaluations for all assigned personnel.
Coach and execute counseling discussions with all assigned personnel.

Operations

Manage staffing/team member schedules to meet patient demand.
Monitor patient appointment schedules wait times and process of treating patients in a timely fashion; review EMR for errors and omissions to ensure efficiency and identify opportunities for improvement.
Monitor adjust and approve team member time records.
Report any technical mechanical or electrical issues as well as patient area maintenance needs or problems.
Responsible for inventory management.
Perform daily cash deposits with appropriate documentation.
Oversee collection of co-pays deductibles and other outstanding patient balances at the time of service.
Audit work performed by office staff as needed.
Order office and clinical supplies
Ensure cash deposits are made daily attaching the appropriate documentation
Audit work performed by office staff as needed

QUALIFICATIONS REQUIRED:

- High School graduate or equivalent required; Bachelors Degree preferred
- 3-5 yrs. experience in management role in a primary care setting
- Must have valid drivers license and able to travel to all locations
- Ability to be flexible with work schedule (could require working evenings weekends and holidays)
- Excellent communication skills
- Above average problem-solving skills
- Computer literate with entry level working knowledge of Microsoft Suites; Outlook Word
- Demonstrated ability to organize coordinate prioritize and facilitate many on-going tasks at one time
- Duties require professional verbal and written communication skills
- Superior problem-solving skills; ability to identify service delivery issues and develop timely solutions

Required Experience:

Manager

JOB SUMMARY:Oversees daily operations of a primary care office to ensure that the office is running smoothly and as cost effectively as possible. Understands and upholds the practice philosophy of health care and integrates this philosophy into daily functions. Provides information and assistance to...