Internal Communications Specialist II

As an Internal Communications Specialist reporting to the Managers role you will lead the execution of internal communication strategies that support our priorities and employee engagement across the Business Unit team. You will manage main communication channels and tools produce impactful content and coordinate projects that enhance the employee experience ensuring consistent and effective messaging throughout the organization. 

Main Responsibilities:  

• Plan and accomplish internal communication strategies that align employees with our priorities including drafting executive and employee messaging and managing content calendars.

• Create high-quality written and visual content such as newsletters banners infographics and videos to engage employees across multiple channels. 

• Manage internal communication platforms and tools including SharePoint Outlook Microsoft Planner Slack Teams and Dynamic Signal/FirstUp ensuring message delivery and engagement tracking. 

• Coordinate virtual All Hands meetings supporting project management presentation design and speaker logistics to ensure smooth execution. 

• Support culture and engagement plans including onboarding experiences internal campaigns and participation in communities of practice and employee resource groups. 

• Monitor and report on communication effectiveness managing distribution lists and audience insights to improve reach and influence. 

Qualifications :

• 2 years of experience in internal communications corporate communications or related roles such as employee engagement content marketing (with internal focus) HR communications or digital communications.
• Bachelors degree in Communications Journalism Marketing Public Relations or a related field.
• Advanced English level.
• Proficiency in Microsoft 365 (Word PowerPoint Excel Outlook Teams) Slack SharePoint and Dynamic Signal/FirstUp.
• Experience with Canva Adobe Photoshop and Adobe Premiere Pro (After Effects is a plus).
• Writing editing proofreading and layout skills with a portfolio showcasing written and visual communication work.
• Experience working in a global business environment and managing communication tools and content calendars.   

Additional Information :

his is a permanent remote home-based role in Costa Rica. No relocation available.

Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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This is a remote position.

Remote Work :

Yes

Employment Type :

Full-time