Care Coordinator Support Associate
Care Coordinator Support Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Under the guidance and supervision of the Regional Director Care Management provides a broad range of support services to assist licensed social workers and licensed care coordinators with transition planning across the care continuum. Assists all team members of the Integrated Care Management team in discharge planning activities to support the timely transition of patients to the next site of care.
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Collaborates with Integrated Care Management team members with discharge planning activities.
Clearly communicates with team members and key stakeholders in a timely manner to support timely discharge from the acute level of care.
Prioritizes and completes assignments independently and in a timely manner. Able to meet urgent deadlines successfully.
Arranges for patient transport to the next site of care. Includes but not limited to wheelchair vans ambulance and other modes of transport as needed.
Schedules post discharge follow up visits with the patients PCP. May arrange follow up visits with specialty physicians.
Organize and schedule family meetings at the request of social work or care coordination
Follow up on cases with Medicaid pending on a weekly basis and update leadership and team members in a timely manner.
Research and track Medicare days for patients with frequent admissions and long length of stay.
Obtains authorization information for admissions to Skilled Nursing Facilities or Inpatient Rehab Facilities
Completes on-line E-filing updates with the Iowa Courts as needed
Facilitates FMLA paperwork completion to support patients and families.
Performs Notary Public duties as needed.
Provides support for the assignment and follow up on Milliman Care Guidelines (MCG) when assigned
Supports Behavioral Health Bed Placement as needed
Performs scheduling for the UnityPoint Health Des Moines Wheelchair van when the primary scheduler is out of the office.
Distributes notification letters provides education answers questions and secures signatures from patients per CMS regulations surrounding admission status and the right to appeal discharge.
Qualifications
Education: High School Graduate Associates degree preferred
Experience: Healthcare experience preferred
License(s)/Certification: Valid drivers license when driving and vehicle for work-related reasons. Basic Life Support preferred.
Required Experience:
IC
Employment Type
Full-Time
