German-speaking Technical Support Specialist to Munich, Germany
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are seeking Technical Support Specialists to provide technical assistance for a luxury automotive brand. This role requires strong technical interest/knowledge (training will be provided) excellent problem-solving skills and the ability to deliver high-quality support to ensure customer satisfaction.
About the company
Our client provides technical support and digital services for a leading luxury automotive brand. They combine cutting-edge innovation with a strong commitment to employee growth and developmentensuring every team member has the opportunity to thrive while supporting a prestigious global brand.
What will you do
- meeting team performance and ensure SLAs and KPIs are met
- Coach and support the onsite team
- Maintain applications operating systems and PC components (hardware)
- Resolve incidents within the scope of the SLA
- Handle software staging (preparation installation configuration)
- Support logistics warehouse management and delivery services
- Provide end-user support
- Promote continuous improvement and transformation
Candidate profile
- Valid Class B driving licence (mandatory)
- Willingness to travel locally between Munich and Nuremberg
- C1 level German and English language skills
- Experience with workplace and software/OS installations and support
- Knowledge of Microsoft and Apple products
- Previous experience in a team leadership role (desirable)
- Experience in performance and attrition management (desirable)
- Coaching and feedback skills
Employer offers
- Varied tasks with opportunities to contribute your own ideas
- Comprehensive training platform for soft and hard skills plus coaching and mental health programmes
- Daily interaction with a large listed company in the automotive manufacturing industry
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment agency connecting multilingual talent with the most exciting jobs all over the world. We have a global network of partners and candidates and we specialize in matching language-skilled candidates with companies looking to strengthen their international teams.
Required Experience:
Unclear Seniority
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
