Data Center Facility Manager, AWS Infrastructure Operations

The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical mechanical and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This role supports mission-critical servers and strive to maintain 100% uptime.

This role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems 3 phase electrical systems that include but not limited to switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAC units centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems building automation systems and general facilities equipment.


Key job responsibilities
* Oversee all aspects of the data centers critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
* Manage teams of 24x7 engineering technicians to support and operate data center facilities.
* Engage in improvement projects often requiring reaching out to a variety of support teams and drive them from conception to completion.
* Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
* Effectively and efficiently manage the operations budget and expenditures
* Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation mitigation and recovery of the issue(s)

* Experience in facilities and/or construction management demonstrating progressive responsibility and growth within the facilities/construction industry.
* Have strong facilities management experience.
* Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions
* Experience building and manage budgets.
* Familiarity with business process documentation and improvement
* Ability to lead negotiations and manage high level meetings and discussions.
* Proven track record of taking ownership and successfully delivering results in a fast-paced dynamic environment.
* Excellent listening verbal written and skills.

* Strong verbal and written communication skills.
* Strong organizational skills.
* High attention to detail including precise and effective customer communications and proven ability to manage multiple competing priorities simultaneously.

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