Case Manager - 4743
Case Manager - 4743
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Job Description
RESPONSIBILITIES
- Serve as a community representative of BronxWorks and the Cross Bronx Community Services Program serving Murphy Houses and BaychesterHouses
- Conduct outreach and community engagement efforts to recruit new participants
- Provide case management and support services to residents at Baychester and Murphy Houses and surrounding community in the areas of case management workforce development financial literacy health & wellness youth programming and other projects.
- Provide assistance with case management needs including wraparound services income supports job readiness assistance (i.e. resume building mock interviews workshops etc.)
- Responsibilities include screening and assessing client needs and developing strategic interventions as part of the service plan
- Manage required caseload of program participants
- Recommend and implement strategies to encourage client participation throughout all processes.
- Provide accurate data and documentation for required program reports on a weekly/monthly/quarterly and annual basis.
- Assist to conduct outreach activities (i.e. flyering tenant association meetings community events etc.)
- Assist in the preparation of all activities (i.e. bulletin board monthly calendar of events holiday events etc.)
- Ensure all activities are conducted in a safe respectful and inclusive manner.
- Must be reliable able to multi-task and flex schedule based upon program needs.
- Adhere to the agency and funder policies principles and procedures
- Ensure program meets contractual goals and reporting requirements.
- Perform all other duties and tasks assigned
QUALIFICATIONS
- At minimum a high school diploma or GED; Associate degree lieu of a degree 2 years relevant work experience preferably in the social service field.
- Bi-lingual fluency in Spanish preferred.
- Excellent organizational skills time management and keen attention to detail
- Ability to handle multiple tasks/situations simultaneously
- Strong attention to detail and problem-solving skills
- Must be culturally sensitive and respectful of diverse backgrounds self-motivated and able to handle sensitive client information confidentially.
- Demonstrated ability to work with underserved and specialized populations
- Proficiency in MS Office (MS Excel and MS PowerPoint etc.)
- Advanced-level professional competency in written and spoken English language is required.
- Authorization to work in the United States for any employer is mandatory
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to stand walk or sit for long periods of time
- Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork
- Ability to bend and retrieve objects and/or documents
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work
- TB Test required with the first 120 days of employmentfor Shelters and Homeless Outreach programs
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .
Required Experience:
Manager
Employment Type
Full-Time
