Market Cashier/Server
Market Cashier/Server
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Job Description
Market Cashier/Server - Silvertip
Are you passionate about providing exceptional customer service in a dynamic environment Join our team as a Market Cashier/Server at Silvertip Resort where you will engage with guests process transactions and enhance the overall experience for both on-course players and market customers.
About Stone Creek Resorts Inc.
Stone Creek Resorts Inc. is a well-established Alberta-based company renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore Alberta and Eagle Ranch Resort in Invermere British addition to its resort operations Stone Creek is a leader in resort real estate development with Silvertip Resort recognized as Canadas premier community for luxury resort real estate.
The Silvertip master plan features a diverse mix of luxury estate lots condominium and multi-family units and resort accommodations with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village a state-of-the-art conference centre a gondola a Nordic spa and wellness center and 850 staff housing units-further enhancing the resorts position as a world-class destination.
Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years we have been dedicated to providing world-class guest experiences including our renowned championship 18-hole golf course while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend creating unforgettable memories for all who visit.
Position Summary
As a Market Cashier/Server you will be a key member of our Food & Beverage team ensuring a welcoming and efficient experience for guests. This role involves processing transactions taking food and beverage orders and maintaining a clean and organized work environment. You will also support operations at Bunkers our on-course shop ensuring golfers have access to snacks and refreshments while enjoying their game.
Why Silvertip Resort
- Discounted: golf privileges staff meals restaurant meals grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
- Staff Accommodation on site. $23 per day.
- Our people experience working at a world-class Golf resort.
- We offer a diverse and engaging work environment in a unique location.
- Close to many outdoor adventures - Banff National Park Kootenay National Park Sunshine Resort Lake Louise Resort Kicking Horse Mountain Resort etc.
Key Responsibilities
- Greet and assist customers warmly creating a welcoming environment that encourages repeat visits.
- Process customer orders and payments accurately using the Point-of-Sale (POS) system.
- Serve food and beverages promptly and courteously adhering to service standards.
- Adhere to ProServe standards and all local alcohol service regulations verifying identification and ensuring responsible service.
- Provide attentive service at Bunkers ensuring golfers have access to refreshments.
- Maintain cleanliness and organization in both the market and Bunkers following health and safety regulations.
- Conduct inventory counts and assist with restocking shelves and rotating products.
- Routinely check product use-by dates removing expired items and reporting discrepancies.
- Address guest inquiries and concerns professionally escalating issues when necessary.
- Collaborate with kitchen staff and fellow team members to ensure smooth operations.
- Inform guests about daily specials and promotions encouraging sales.
- Follow shift instructions including cleaning table setting and collecting materials from other departments.
- Assist in other areas of the Resort as needed.
- Reconcile transaction lists from credit card machines with POS records.
- Prepare deposit envelopes record deposit amounts and complete safe depository procedures.
- Document and report incidents or accidents that occur during service.
Requirements
- Eligible to work in Canada.
- ProServe certification required (or willingness to obtain).
- Ability to lift up to 50lbs occasionally 30lbs frequently and 20lbs constantly.
- Previous experience in customer service retail or food & beverage preferred.
- Strong customer service teamwork and communication skills.
- Ability to work in a fast-paced team-oriented environment.
- Comfortable working in a variety of indoor and outdoor conditions.
Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race gender identity colour sex marital / family status citizenship religion sexual orientation aboriginal status age etc. to apply.
Employment Type
Full-Time
