Benefits Service Center Representative
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Job Location:
Alpharetta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Benefits Service Center Representative
Job Summary
Seeking a highly motivated and experienced Benefits Service Center Representative for the busy Q4 season.
Compensation Package
- Hourly Rate: $25/hour
Responsibilities
- Provide exceptional customer service by answering phone calls and emails from employees regarding their benefits.
- Assist with telephonic enrollments during open enrollment periods.
- Support new hire enrollments and address employee inquiries in real-time.
- Perform light administrative tasks as needed.
- Collaborate closely with team members to ensure seamless service delivery.
- Utilize benefits administration systems (e.g. ADP Paylocity Zeevo) to manage employee benefits information.
Qualifications/Requirements
- Experience: Minimum of 3 years in a call center environment; 5 years of experience in benefits administration preferred.
- Technical Skills: Proficiency in at least 1-3 benefits administration systems (e.g. ADP Paylocity Zeevo). Experience with carriers like MetLife or Hartford is a plus.
- Licenses/Designations: Life and Health (L&H) license required.
- Soft Skills: Strong communication skills attention to detail ability to work in a fast-paced environment team-oriented mindset and problem-solving abilities.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Unclear Seniority
Key Skills
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About Company
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