drjobs IT Associate - Automations Administrator

IT Associate - Automations Administrator

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Yearly Salary drjobs

USD 70000 - 85000

Vacancy

1 Vacancy

Job Description

Are you passionate about automation problem-solving and supporting cutting-edge IT systems Join our dynamic team at Eyas Landing as an IT Associate Automations Administrator where youll design and maintain smart workflows using Zendesk Zapier Power Automate and more. This role is ideal for tech-savvy professionals who thrive in fast-paced environments and enjoy making systems work smarter for employees and clients.

Key Responsibilites

Develop and maintain automations using Zapier Power Automate Python APIs and webhooks.

Administer and optimize Zendesk CRM workflows plugins (SweetHawk Formset) and user accounts.

Provide technical support for Zendesk Zapier and Power Automate across multiple teams.

Analyze dashboards and logs to identify trends and improve system performance.

Collaborate on IT projects and support tickets including new tech implementations.

Train staff on new technologies and provide both virtual and onsite support.

Participate in meetings trainings and supervision sessions as required.

Qualifications

Bachelors degree required; Masters preferred in a related field.

Minimum 2 years of technical support experience.

Proven experience administering Zendesk required.

Hands-on experience with Zapier or similar automation platforms required.

Familiarity with Office 365 Power Automate SharePoint Exchange.

Strong coding skills in Python and API integration knowledge.

What Were Looking For

Proactive problem-solver with a keen eye for detail.

Results-driven and able to influence processes for better outcomes.

High level of technical workmanship and discipline-specific knowledge.

Resourceful and able to navigate complex systems with ease.

Clear communicator who can convey technical info to diverse audiences.

Why Youll Love Working With Us

At Eyas Landing we believe in supporting our team with competitive benefits and a collaborative people-first culture that helps you thrive both professionally and personally.

Comprehensive Benefits Package

Competitive salary aligned with experience and impact

Generous Paid Time Off (PTO) to recharge and refresh

401(k) with a substantial company match to invest in your future

Blue Cross Blue Shield PPO medical coverage

Dental and vision insurance for complete care

Call A Doc 24/7 access to on-call physicians

$25000 life insurance policy fully covered by the company

A Culture That Cares

Personalized onboarding to set you up for success from day one

One-on-one mentorship tailored to your goals and growth

Regular department and all-staff meetings to stay connected

Celebrations for birthdays and work anniversaries

Team fundraising initiatives that give back

Festive holiday events and community-building activities

And so much more!

Ready to make an impact

Submit your application today and help us build smarter systems that empower our teams and clients.

Learn more at Three Mission.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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