Night Auditor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are in search for a friendly customer service oriented individual to fulfill a Full-time Night Auditor role. The Night Auditor is responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.
Night Auditor Benefits
- Health dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-timeemployees)
- 401K plan with company match(full-time and part-timeemployees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages(full-time and part-time employees)
Responsibilities
- Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
- Assist guests and resolve guest challenges to ensure 100% guest satisfaction.
- Accurately conduct all cash handling and credit card processing activities.
- Accurately audit balance and report on all cash and credit transactions including checks deposits charges promotional materials postings the hotel in accordance with established policies and procedures.
- Perform any other job related duties as assigned.
Qualifications
- Previous experience in hospitality preferred
- Customer service experience required
- Experience handling cash credit card procedures and use math concepts
- Outstanding verbal and written communication skills
- Attention to detail and organizational skills
SMI Hotel Group recruits the best and brightest in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a night auditor we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
We are looking to add an upbeat, enthusiastic Front Desk Agent to provide great service and memorable experience to our guests. Benefits for the Hotel Front De...
