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This role is definitive source of knowledge techniques or expertise in providing reports to internal and external clients to a high quality and within the agreed deadlines. The role is expected to operate with an ownership mindset across the broader set of production and project deliverables to better understand business unit needs and evolving business requirements.
Position Responsibilities:
Facilitate the completion of periodic complex custom report for both internal and external client.
Perform end to end preparation of periodic Investment Management Report for Institutional Clients managed by Manulife Investment Management and Fund Factsheets for Retail Clients across Asia region.
Preparation and review of complex customed reports requested by internal and external clients.
Coordinate with various internal and external teams to ensure all data is collated checked and presented per internal SLAs to meet client reporting deadlines.
Identify and escalate possible issues in data accuracy and presentation of client report.
Assist BU initiative project and process improvement.
Respond to inquiries on both a recurring and ad hoc basis related to client reporting.
Spearhead projects and process improvements.
Perform New Fund setup and Change Request management in accurate and timely manner.
Required Qualifications:
A graduate of any Bachelors degree in Financial related courses (Accounting Business Management Finance etc)
A minimum of 3-5 years of progressive experience in Investment Management or Financial Services
Preferred Qualifications:
Excellent verbal and written communication skills
Candidate must demonstrate problem solving skills.
Client focused with the ability to prioritize responsibilities.
Candidate must demonstrate a commitment to extraordinary attention to detail an exceptional work ethic and positive attitude.
Strong relationship management skills to build enduring and productive alliances across matrix organizations. Experience in partnering with a diverse team located in multiple locations and time zones
Excellent analytical and diagnostic skills with knowledge and understanding of process design as well as productivity improvement methodologies
Open-minded and a strong out-of-the-box thinker who challenges status-quo
Professional attitude and client service orientation; collaborative and results-oriented.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Full-Time