Product Owner

Music is Universal

Its the passionate and dedicated team at Universal Music who help make us the worlds leading music company. From A&R to finance legal to digital sales to marketing Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender race disability sexual orientation religion belief age marital status background pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism dyslexia ADHD and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment workplaces and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards including alternatives to the online form or to disclose a neurocognitive condition please email

Department Description

With a global footprint the Universal Music Group Royalty and Copyright Product Team designs develops delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. Were also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.

The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow.

The Role

The Product Owner is a liaison between our business and development teams driving software products to success by recognising strategic need and tactical goals. Managing the expectations of our stakeholders across multiple business teams is essential with a solution-oriented focus. The Product Owner will convert those expectations and domain knowledge into clear solution for both business and development teams in a big data team playing an essential role for collaborative and successful products and becoming the subject matter expert for some of the Royalty & Copyright applications

Key Responsibilities

Be Technical

• Form up the solution and ensure that it is delivered to the development team in an appropriate form of user stories process flows and wireframes to enable the development to proceed with minimal analysis support

• Orchestrate the development by creation of tickets estimation sprint management and scrum master

• Define User Acceptance test plans

• Play the role of Product Owner in an Agile Methodology

• Creating Business models incorporating process and data modelling

Be Knowledgeable

• Develop a sound knowledge of the business domain

• Acquire subject matter expertise and provide thought leadership in our products and processes to drive excellence in our services

• Document and agree requirements with end users

Be Commercial

• Be a passionate advocate of the product vision

• Manage prioritisation of the product backlog to be continually aligned to business value

Be Collaborative

• Build positive relationships with business stakeholders and development teams

• Facilitate regular meetings with stakeholders to gather requirements update them on progress and address concerns

• Communicate project status to stakeholders and team members throughout the course of a project

• Assist our programme managers in overall project management & delivery

• Contribute to effective presentations and workshops

Skills and Experience required

Must have

• Proven track record working as a Business Analyst

• Demonstrable evidence of analysing and documenting complex business processes / process mapping and managing with stakeholders

• Ability to form up the problem solution use of wire-framing and other techniques

• Ability to work with the development team and ensure on-time delivery (local & offshore)

• A proven track record in Software Development

• End to end experience of the product and software lifecycles

• Proven experience interacting directly with end users

• Results orientated with exceptional communication and interpersonal skills

• Strong understanding of Agile project methodology

• Ability to break solution down into sprints working in an Agile project methodology

• Experienced in defining Epics and User Stories

• Strong understanding of key technologies and limitations

• Able to command respect with Senior Business Managers

• Ability to drive coherent product development

• Business focussed

• Self-starter strong initiative & leadership

Nice to have

• Project management experience

• Music industry business knowledge is highly desirable

Key Behavioural/Personality Traits

You will have a strong track record across the full lifecycle of projects proving the ability to communicate with business stakeholders understand business pain points translate requirements into solutions and transfer knowledge to an Agile project team for multiple IT products.

Just So You Know

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However the business operates in an environment that demands change and the jobholders specific responsibilities and activities will vary and develop. Therefore the job description should be seen as indicative and not as a permanent definitive and exhaustive statement.

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