Import / Export Officer

Location: Norwich UK

Department: Trade Compliance & Logistics

Reports To: Lab Admin Supervisor

Type: Full-Time

We are seeking a detail-oriented and proactive Import/Export Officer to manage and ensure compliance with UK and international trade regulations. This role is critical to maintaining the integrity of our import/export operations supporting audits managing customs documentation and ensuring accurate data flow across systems. The successful candidate will replace the current officer and take over a well-defined set of responsibilities involving trade compliance audits Oracle system operations customs licensing and dual-use goods management.

• Carrier declarations (Direct Representation)
• FYCO internal audits
• Customs license condition reviews
• UKGT code matching with IP/OP licenses
• Dual-use and X002 MSS checks
• Invoice statement reviews (non-standard Incoterms/notes)
• Dual-use attachments for MVS
• Master Data attribute reviews (MVS)
• Trade compliance screenings (9Hz sales)
• Archiving checks (5-year data retention)
• Customs values list updates
• Non-standard service flows
• CVP OP/VAT relief categorization
• MSS IM/EX report reviews
• Dual-use license usage reporting via SPIRE
• Export shipping invoice instruction audits
• PLM audit of UKGT changes

• Oracle: EUK Inquiry & OM Export Compliance
• Oracle: Remove EC holds and amend attachments
• Descartes: Company/individual compliance screening
• SPIRE/LITE for dual-use licensing
• Chamber of Commerce: Certificates of Origin and Carnets
• F15 Legal and Operations Forms

• Maintain knowledge of UK ECJU Dual-Use regulations
• Maintain knowledge of US ECCN classification
• Monitor HMRC Consent List changes
• Participate in EMEA Logistics & Customs meetings
• Participate in EMEA Trade Compliance Audit meetings
• Hold or be willing to obtain Customs Academy Level 4 Diploma in International Trade

• Proven experience in import/export operations and trade compliance
• Strong understanding of UKGT codes Incoterms and dual-use regulations
• Proficiency in Oracle and Descartes systems
• Familiarity with SPIRE/LITE platforms and Chamber of Commerce procedures
• Excellent organizational and audit skills
• Strong communication and stakeholder management abilities
• Ability to work independently and manage multiple deadlines
• Degree Diploma or Certification in international trade and/or customs compliance (preferred)

• Must have access to a phone for operational coordination
• Willingness to attend regular internal and external compliance meetings
• Ability to work from Norwich office and collaborate with EMEA teams