POSITION DESCRIPTION: Project Manager

Position Title:

Project Manager

Reports To:

Executive Team (CEO President)

Key Internal Relationships:

CEO President Operations Manager Web Development teams Sales/Marketing teams

Key External Relationships:

Clients Partners and Evolve Systems Teams

Anticipated Review Dates:

30/60/90 day pulse meetings. Annual Review

Meeting Requirements:

The main purpose of the Project Manager role is coordinating discussions and budgets with clients graphic designers development teams and management. Managing the life cycle of projects and ensuring organizational effectiveness is being delivered. This is a key position with Evolve Systems and an opportunity to be a decision maker and leader within a fast growing organization.

*Strategic Work:

1. Use EOS Traction methodology to set and achieve personal and team goals. Report on Scorecard items weekly.
2. Complete life cycle of application and CMS development including requirements gathering design development testing and implementation.
3. Continue to improve on process management and client communications through expectation management with the various internal and external teams. You goal is to delight our clients and help them reach their goals.

Day-to-day communications with clients in the project phase.

Follow a standardized and consistent communication process and document results.

Project communication with all team members during each step of Evolve Systems 5 Step Process.

Proven ability to work with business owners to identify requirements discuss technology options and document resulting decisions. Ability to effectively take notes during discovery meetings with clients develop project charter documents and interact with clients styles of communications and developers needs to understand the intent of the project.

Team leadership of Product Managers Developers and Customer Service/Help Desk personnel

Ability to lead a project team consisting of internal and external technical resources both local and Evolve Sourced. Ability to plan prioritize and manage tasks and resources across multiple projects.

Project profitability management

Ability to created details project plans and manages timeline scope and budget. Projects being delivered on budget and on time with no errors. Ability to deliver a quality solution by maintaining project and technical documentation including the creation and execution of test plans. Documentations of client communications requests and development teams deliverables

Process improvement

Ability to review and evaluate the solution as it is developing and ensures that it meets identified business requirements. Thinking outside the box for creative problem solving in delivering clients projects. Understanding of testing no QA department so ability to do functional manual testing would be preferred

Manage use trends and efficiency of platforms and technology tools.

Familiarity of HTML CSS PHP specifically WordPress Drupal Concrete5 Big Commerce Open Cart and ability to install modules make content and photo updates basic understanding of Google Analytics. Familiar with Basecamp our project management system. Manage projects using SCRUM methodology.

Manage use domain name management

Be able to assist clients with launching websites transferring domain names hosting locations and launching websites.

Be familiar with Hosting platforms

Have an understanding of hosting environments and servers

Creating project management policies and standards to support company goals and introduce efficiencies and productivity into daily operations.

All work will be performed according to company policies and standards inherent in all position contracts system action plans employee manuals ongoing policy memoranda and facilities and dress codes.

Flexibility to meet the needs of the customers situation is fundamental for success in our business operations. Having a business mindset one that can relate to the business owner and talk at their level to achieve their goals.

Client and company information will be held as strictly confidential outside the company.

Ability to wear multiple hats and multi-task different deliverables and manage expectations. Experience in a small company client orientated environments.

All telephone calls both internal and external will be returned within one business day and within two hours whenever possible.

From time-to-time expect non-standard work hours and external customer meetings.

Manager will be notified of any issues to be resolved or deadlines that cannot be met by reporting position prior to the due date in an exception report.

Attention to detail is crucial.

Employees will provide staff assistance as requested; each employee may be asked from time to time to cover other areas of accountability and/or departments.

Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with the companys Strategic Objective.

All business communications whether verbal visual or written whether for internal or external use will be professional in tone and content and according to any applicable and existing company policies and standards.

Past Education

PM Certification and understanding of Scrum methodology

Experience

Minimum of 2 years leadership experience has worked on website development projects in the past.

Competencies

Scope Planning Timelines execution budgeting process improvement documentation skills and can effectively multi-task.

Leadership

Efficient leadership skills to manage and supervise the development and integration teams. Demonstrates honestly integrity confidentiality and respect. Provides a professional level of knowledge service communication and appearance. Adheres to our ethics code. Being familiar with the book Traction is a plus!

Attitudes and Values

Employee maintains a positive attitude while working with our clients and staff. Employee embraces our Core Values and Mission Statement. Excellent communication skills very interactive with clients and has a outgoing personality.

Commitment To Innovation

Shows commitment to learning and following our industry seeking innovations and providing leadership. Independently brings ideas back to ES to continue improving our products services and process to our clients.

Plans organizes and uses time technology and resources efficiently. Follows through on accountabilities including sales service and relationship management expectations and quantity and quality requirements. Works on highest priority activities. Demonstrates ability to shift priorities and reorganize efforts as circumstances change. Works at level that allows for achievement of company department and individual goals.

Passionate about creating easy access to technology

Keeping current with technology skills demonstrates a willingness to share knowledge seeks new trends on your own.

Communication with transparency and honesty with clients and staff

Develops and maintains positive working relationships. Listens effectively and asks for clarification when needed. Actively pursues objectives and works with others to achieve department and company goals. Shows respects and responsiveness. Adheres to attendance and punctuality guidelines.

Driven by process & repeatable success

Shows commitment to following the 5 step process. ES has established process for many tasks following those steps to ensure the clients and staff can get as much value from our interactions. Assists in identifying new opportunities to improve process.

Community Involvement

Show commitment to supporting ES in its community outreach projects is active with personal interests in the local community.

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