Applied Scientist, Agentic AI Professional Services

You will be instrumental in advancing the frontier of human-agent collaboration for enterprise solutions. You will leverage your deep expertise in machine learning and artificial intelligence to develop intelligent systems that enhance how professionals interact with agentic AI tools driving innovation in professional services delivery while balancing user experience ethics and business outcomes.

In this role you will shape the future of professional services by creating AI agents that augment human capabilities streamline complex workflows and deliver unprecedented value to customers. Your work will define how the next generation of professionals collaborate with intelligent systems establishing new paradigms for productivity creativity and problem-solving in enterprise environments.

Key job responsibilities


Architect and design AI agent systems that can effectively understand reason about and execute professional services workflows

Perform hands-on analysis and modeling of enormous data sets to develop insights that increase service effectiveness and business outcomes while maintaining exceptional customer experience

Drive end-to-end Machine Learning projects involving agentic AI that navigate high degrees of ambiguity scale and complexity

Design and implement advanced machine learning models for agent decision-making natural language understanding and contextual reasoning

Conduct proof-of-concept development experimentation optimization and production deployment of AI agent systems

Collaborate closely with software engineers to productionize ML models for agentic AI solutions

Design execute and analyze A/B experiments to evaluate agent performance user satisfaction and business impact

Establish scalable efficient automated processes for large-scale data analysis agent behavior modeling model validation and serving

Research and implement new approaches for agent learning reasoning and interaction with human professionals

Develop frameworks for evaluating agent effectiveness safety and alignment with human objectives


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.


- PhD or Masters degree and 4 years of CS CE ML or related field experience
- 3 years of building models for business application experience
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience programming in Java C Python or related language
- Experience in any of the following areas: algorithms and data structures parsing numerical optimization data mining parallel and distributed computing high-performance computing

- Experience using Unix/Linux
- Experience in professional software development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136000/year in our lowest geographic market up to $223400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.