Senior Product Manager APM
Senior Product Manager APM
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Job Description
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!
Your opportunity
At New Relic Product Managers are leaders with vision strategic thinking customer obsession a bias for action and a passion for driving decisions with data. As a Senior Product Manager for APM Core Experiences youll join a passionate team focused on shaping the future of our flagship APM offeringa recognized market leader.
In this highly visible and strategic role you will own the product strategy and execution for key areas of our APM product. Youll be responsible for balancing the needs of a mature business-critical product with the drive for bold innovation that solves the challenges of modern multi-service architectures. If you want to make a big impact in a fast-growing dynamic company this is an excellent fit for you!
What youll do
- Own the vision and strategy for key areas of the New Relic APM product portfolio translating it into a clear prioritized roadmap.
- Become a subject matter expert on the APM market our customers needs and competitive trends to identify new opportunities and guide your strategy.
- Build cutting edge APM solutions that leverage AI/ML public cloud and security advancements maintaining APMs competitive edge as customer needs grow and evolve.
- Partner closely with design engineering marketing support and sales teams to deliver end-to-end value for our users and ensure successful go-to-market launches.
- Engage directly with customers to conduct research validate requirements and ensure the solutions you build are delightful and solve real-world problems.
- Build a data-informed roadmap defining analyzing and reporting on product metrics to meet your objectives and drive business outcomes.
- Communicate your strategy and roadmap effectively to stakeholders and leadership bringing clarity to complex situations and driving alignment.
- Challenge the status quo and drive outcomes championing new ideas and innovations that will keep our product ahead of the market.
This role requires
- A Bachelors degree or equivalent practical experience; a background in Computer Science or a related technical field is preferred.
- 5 years of experience building and launching technical products as a Product Manager.
- A proven ability to analyze qualitative and quantitative data and use it to build delightful high-impact capabilities.
- Excellent written and verbal communication skills with the ability to bring clarity and alignment in ambiguous situations.
- A deep sense of customer empathy and experience identifying customer requirements and shipping engaging experiences.
- A strong bias for action and the ability to operate with autonomy proactively identifying and resolving challenges.
Bonus points if you have
- Direct experience with observability products/tools especially in the APM space.
- Prior SaaS product experience with a developer persona.
- Experience with enterprise B2B products.
- Familiarity with Generative AI and/or public cloud infrastructure services (AWS / Azure / GCP).
Success in Your First 12 Months
- Within 6 months you will have delivered a comprehensive 1-year product vision for your area complete with a detailed competitive analysis that demonstrates a deep understanding of the market. You will have cultivated strong relationships with 10 of our top APM customers and their account teams becoming a trusted advisor on their needs and use cases.
- Within 12 months you will have successfully managed a significant product or feature launch from ideation to General Availability (GA) demonstrating your ability to execute and drive impact. You will be a key driver and champion for the teams long-term 3-year vision ensuring your roadmap and execution align with that future state.
Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.
Our hiring process
In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.
Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.
Review our Applicant Privacy Notice at Experience:
Senior IC
Employment Type
Full Time
Key Skills
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