Back Office Operations - Manager - Delivery
Back Office Operations - Manager - Delivery
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Description:
The ideal candidate for the Manager Back-Office Operations role will bring a blend of leadership operational expertise and financial industry knowledge. Candidates must demonstrate the following:
Education & Professional Background
Post-secondary degree in Business Finance Economics or a related field.
5 years of progressive experience in back-office operations financial services or asset management.
At least 2 years of proven people-management experience ideally leading Supervisors Administrators or Analysts.
Technical & Industry Knowledge
Strong understanding of the financial services industry including mutual funds investment products account administration and compliance requirements.
Solid grasp of operational risk management and quality control practices.
Familiarity with financial systems transaction processing and policy administration.
Leadership & Interpersonal Skills
Demonstrated ability to lead motivate and develop diverse teams.
Strong track record in workforce planning training and performance management.
Excellent interpersonal communication and stakeholder management skills with the ability to build trust at all levels.
Effective collaborator with experience acting as a liaison between clients and internal teams.
Problem-Solving & Strategic Skills
Proven critical thinking and problem-solving skills with a focus on root-cause analysis and sustainable solutions.
Ability to manage escalations high-value transactions and complex operational challenges.
Experience driving process improvements automation and system enhancements.
Strong analytical skills with the ability to monitor performance metrics and translate insights into action.
Assets (Nice-to-Have)
IFIC or Canadian Securities Course certification.
CFA designation (or progress toward completion).
Experience with CI GAM processes and systems.
Prior leadership in a high-volume client-facing back-office environment.
Skills:
- Analytical Thinking
- Detail-oriented
- English
- Wealth Management
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Manager
Employment Type
Full-Time
