Parts Back Counter Representative

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profile Job Location:

Manchester, CT - USA

profile Hourly Salary: $ 20 - 26
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballards dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Trucks USA Dealer of the Year time and time again. Whether it is sales service parts leasing or rentals Ballards been keeping the community rolling for over 100 years.

Ballard Truck Center in Manchester NHis looking for a Parts Back Counter Representative.


Responsibilities and Duties

Parts Counter Representative Responsibilities Include:

  • Assist technicians and customers in selecting required parts suggest companion requirements offer specials and ensure that the customer is exposed to the full product line.
  • Pull purchased parts from stock
  • If the part is not in stock determine availability and submit an emergency order if requested by the customer.
  • Answer phone calls in a timely manner providing price quotes and other information.
  • Assist outside sales representatives with their orders.
  • Set up orders for daily shipment delivery or pick-up.
  • Notify customer re: ordered parts promptly restock returns cores.
  • Be friendly professional and efficient when working with all customers both on the phone and in person


Qualifications and Skills

Parts Counter Representative Job Requirements:

  • Must have prior relevant experience
  • Ability to read and comprehend instructions and information.
  • Must have at least basic computer skills
  • Professional personal appearance.
  • Ability to work well with the public sometimes with several customers at a time.
  • Ability to work both individually and as a team
  • Must be able to lift 50lbs or more
  • Will be required to wear a dealership provided uniform.


Benefits include:

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Short term disability
  • Long term disability
  • Life insurance
  • Paid time off
  • 10 paid holidays a calendar year
  • Company paid uniforms

Pay Range:

$20-$26 per hour. (Depending on experience certifications and skill level).


Required Experience:

Unclear Seniority

Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballards dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Truck...
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Key Skills

  • Anti Money Laundering
  • HRMS
  • Informatica
  • Barista
  • Jni
  • Accident Investigation

About Company

Company Logo

Ballard Truck Centers is a family owned commercial truck dealer with locations across New England, offering truck and trailer sales, service, and parts for Mack, Volvo, Isuzu, Hino, Reitnouer, and Trail King.

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