Payments Operations Specialist LATAM
Payments Operations Specialist LATAM
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Job Description
About TripleTen
Our bootcamps focus on training students in software engineering data science business intelligence analytics and QA engineering in a feasible and accessible way ultimately leading them to thrive in a new career.
Our mission is to ensure that every student has the opportunity to successfully master a new profession find their purpose and become a valuable member of the tech industry.
TripleTen is a remote first organization mirroring our students who complete our bootcamps in a remote environment
Please note that after applying for this position you will be required to complete a test assignment. Successfully completing this assignment will be the first step in the interview process.
**These positions are based in the LATAM market***
***Please Submit All Resumes In English***
Our Instructors are role models for students studying on our programs. They mentor students help them with difficult concepts and assignments teach them the skills necessary to be a great professional. They guide students through the program and into their future careers making sure all students get the most out of both regardless of their background.
What you will do:
- Partner payments: verify student data track payments.
- Partner refunds: validate amounts communicate with partners update dashboards.
- Cross-team support: coordinate with Support Retention and Success teams on documents payment issues etc.
- Payment case resolution: send links adjust schedules handle transfers and tech issues (with Guidance Sales Dev).
- Promo campaigns: creation tracking support for Marketing.
- B2B ops: prepare and manage proposals pre-invoices and invoices.
- Tech support (platform & payments): manage customer accounts control access.
What we can offer you:
- $900 - $1100 payment on a monthly basis.
- Full-time remote collaboration.
- A comfortable digital office. We use modern digital tools Miro Notion Google Meet etc. to make the process of working together seamless.
- Growth. Our product is expanding quickly so its a great time to get on board and challenge yourself.
- Diverse and tight-knit team which is spread out across Israel Serbia USA Mexico Brazil and more.
Requirements :
- Has perfect communication and interpersonal skills to interact inside our little team and our big team.
- Quickly adapts and acts in conditions of partial uncertainty.
- Perfectly orients in large amounts of information and can independently get to the bottom of the matter.
- Can organize themselves everyone and everything around.
- Always looks for ways to improve everything around them is proactive.
- Knows how to set tasks and control their implementation.
- Is familiar with Notion Jira Slack or similar tools.
- Is ready to do routine work and got mindfulness accuracy and meticulousness to do it well.
Hard Skills:
- Working experience in IT from 1 year.
- Advanced English (written and spoken).
- Is fluent in Spanish.
- Advanced level of Excel.
- Working experience with billing & invoicing systems would be an advantage.
- Working experience with HelpDesk would be an advantage.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
