Sr Business Analyst
Sr Business Analyst
Posted on :
10-09-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Analyze and document complex business processes and requirements to support service delivery improvements.
- Develop and evaluate alternative solutions including business process reengineering and IT system enhancements.
- Design and deliver comprehensive end-user training programs including eLearning modules to support the adoption of new applications and systems.
- Conduct cost-benefit analyses in accordance with State methodologies.
- Lead or contribute to project planning and execution from inception through implementation and maintenance.
- Create data models and process/activity models to define and communicate system functionality.
- Support system installation testing data conversion and ongoing maintenance.
- Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.
- Conduct special studies and prepare reports on business process and system-related issues.
- Build strong relationships across all levels of State staff from clerical to executive leadership.
- Apply hands-on experience in data modeling and process modeling as needed.
- Ensure solutions are integrated across multiple functional and technical environments.
- Stay current with emerging technologies and apply them to solve business challenges effectively and cost-efficiently.
- Multi-tier computing (mainframe mid-level desktop)
- Internet/intranet-based service delivery
- Electronic Data Interchange (EDI)
- Imaging systems
- Data warehousing
- Geographic Information Systems (GIS)
- All solutions must align with the State s architectural framework emphasizing information sharing data integration and network interoperability to enhance service delivery to Tennessee citizens.
- Minimum of five years of progressively responsible experience in business analysis within the last five years.
- Proven experience in developing and delivering training including eLearning content and instructor-led sessions.
- Bachelor s degree required; advanced degree preferred.
- Strong analytical facilitation negotiation and communication skills.
- Demonstrated ability to work effectively with diverse stakeholders and manage complex projects.
Employment Type
Full-time
Key Skills
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