Property Inspector

Greater Manchester - Site Based

Hours of Work: 35 per week

Closing date: 19th September 2025

Interviews: 29th September 2025

At MSV Housing were committed to making sure our customers have good quality safe homes and our Property Inspectors are key to making this happen.

We are looking to recruit a skilled and customer-focused Property Inspector to join our Property Care Team. Reporting to our Area Manager Repairs our Property Inspectors provide technical inspections to support the delivery of high-quality repairs and major works. This role involves managing subcontractor relationships ensuring compliance with health and safety legislation and delivering a customer-centric service.

What do our Property Inspectors do;

• Inspections: Conduct pre and post inspections to ensure effective delivery of repairs and major works and perform site inspections to ensure quality and compliance.

• Subcontractor Management: Build and manage relationships with subcontractors attend review meetings and support their work as needed.

• Decant Management: Arrange and manage customer decants for major works.

• Customer Service: Handle customer applications for improvements investigate compensation requests and support complaint investigations.

• Health and Safety: Ensure compliance with relevant legislation.

• Collaboration: Work across MSV to identify areas for improvement and innovation.

• Data Analysis: Utilize property data to investigate repair volumes and support service improvements.

• Feedback and Complaints: Manage feedback and resolve complaints proactively.

What we are looking for;

• Qualifications: Relevant construction/property related qualification.

• Professional Development: Commitment to continual professional development.

• Driving Licence: Full driving licence with willingness to travel across the Northwest.

• Experience:

• Expertise in property surveys for domestic properties.

• Experience in managing customer decants and contractors.

• Property defect diagnosis experience.

• Customer-focused service delivery approach.

• Knowledge of H&S and legislative requirements.

• Skills:

• Effective problem-solving and proactive work approach.

• Collaborative and supportive mindset.

• Excellent written and verbal communication skills.

• Ability to work independently and manage time effectively.

• Personal Characteristics:

• Positive enthusiastic and driven by innovation.

• Highly motivated resilient and flexible.

• Trustworthy with high integrity.

• Shares MSV values and understands confidentiality needs.

This is a hands-on role at the heart of the service that MSV delivers to our customers so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. Youll be based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach.

Were committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where youll be entering the homes of our customers a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancys candidate pack.

We offer a range of great benefits including:

• Company vehicle

• 33 days holiday per year plus bank holidays and a holiday a buy scheme.

• Company pension scheme with up to 10% matched contributions

• Company funded access to a health cash plan where you can claim back costs of everyday health treatments such as optical dental and much more.

• Enhanced sick pay with up to 3 months full pay and 3 months half pay

• Health and Wellbeing Support including an employee assistance programme free counselling mental health first aiders and numerous wellbeing initiatives

• Life assurance subject to being a member of our company pension scheme.

• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

• Commitment to Equality and Inclusion with employee network groups covering anti-racism LGBTQ disability and long-term health conditions carers and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life including with any caring or parental responsibilities you might have and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. you wish to discuss the roles informally please contact Alex Orange Operations Manager on .

Interviews are scheduled to take on 29th September 2025 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore we strongly recommend candidates to apply early.

Were passionate about inclusion and wed love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

We own and manage almost 9000 homes across Greater Manchester Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in MSV our main priority has and always will be to deliver and build on the services we provide as a social values embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.