Video conference support engineer

EIL Global IT Solutions And Services

Job Location:

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Greeting!

We areEILGlobal a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks anddatacentretechnologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA locations

Currently we have a project requirement in Bangalore for 1 year duration Video conference support engineer

Job Description:AV/Collaboration Engineer (Polycom for Microsoft Teams Implementation)

Position: AV/Collaboration Engineer

Duration: 1year

Location:Bengaluru Karnataka

Role Overview

We are looking for AV/Collaboration Engineer with 5 years of experience in Polycom technologies to support a large-scale Microsoft Teams native implementation project across 61 meeting rooms in office in Bangalore. The role involves assessing existing standalone Polycom environments and leading the transition to Teams Rooms with native solution.

Key Responsibilities

Assess existing Polycom-based meeting rooms and design the migration plan to Microsoft Teams Rooms (MTR).
Deploy and configure Polycom room solutions (cameras controllers speakers microphones) for Teams native experience.
Ensure seamless integration between Polycom devices and Microsoft Teams.
Conduct installation testing troubleshooting and optimization of AV equipment in 61 rooms.
Provide necessary Hypercare support post implementation.
Work with network IT and facilities teams for infrastructure readiness (cabling connectivity room layout).
Deliver documentation configuration standards and user training.
Provide technical expertise during project execution and support post-deployment stabilization.
Coordinate with Global video team and follow Clients video standards to meet with teams native installation
Signoff document preparation on test results with customer and handover to the operation team

Required Skills & Experience

5 years of experience in AV/Video Conferencing technologies.
Strong hands-on expertise with Polycom RealPresence Group Series Trio and Logitech room systems.
Proven experience in Microsoft Teams Rooms (MTR) implementation.
Good understanding of SIP H.323 VoIP and AV integration standards.
Skilled in troubleshooting AV/network issues in enterprise setups.
Strong communication documentation and stakeholder coordination skills.

Preferred / Nice to Have

Microsoft Teams Rooms certification (MTRP MCP or equivalent).
Familiarity with Crestron Extron or other room control systems.
Experience in large-scale AV migration/deployment projects.

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Thanks

Preethi Sampath

Project Coordinator

Greeting!We areEILGlobal a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks anddatacentretechnologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA locationsCurrently we ...