Biotechnology is rewriting life as we know it from the medicines we take to the crops we grow the materials we wear and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchlings mission is to unlock the power of biotechnology. The worlds most innovative biotech companies use Benchlings R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is looking for an experienced Project Manager to join our Enterprise Professional Services this key role you will work with our Global Program Managers and internal partners in Customer Experience and Sales to execute the successful implementation of the Benchling platform for our enterprise clients.
These implementations are technically and organizationally complex often spanning multiple geographic regions over a 1-2 year this position you will have a key operational role in our implementation projects responsible for core PM activities (e.g. resource management staffing timeline and budget status reporting etc.). You will serve as a critical point of contact for our enterprise clients and will often be working with and even managing external partners.
With our rapid growth trajectory this is an excellent opportunity to have a foundational impact on operational efficiency and success of our team in delivering value to our customers. This will be a key role in the ongoing growth of Benchling!
RESPONSIBILITIES
You are an experienced software project manager who has worked on multiple medium to large-scale software implementations (often at the same time). You partner well cross-functionally are able to communicate clearly and help drive projects to completion. You enjoy constantly being challenged solving problems and establishing processes that make both your and others lives easier. You are a consummate teammate outstandingly organized and strive to make valuable contributions to projects and our broader company.
- Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members time and efficiency in delivering project goals.
- Work with enterprise and strategic account teams to ensure projects are delivered on time or early as well as at or below budget.
- Liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.
- Enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.
- Lead the activities of the Benchling project team and drive execution of the project plan.
- Set clear expectations with internal and external team members and hold them accountable for schedules and project results.
- Lead customer escalations diagnose project issues and risks develop contingency plans and implement changes to drive risk mitigation.
- Actively handle project financials including team utilization budget vs actual hours project margin travel and other expenses. Serve as an internal partner to the Benchling financial organization.
QUALIFICATIONS
- Familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology waterfall and hybrids)
- Demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
- At least 3 years of software implementation experience preferably with a SaaS software company
- BA or BS in Biology Molecular Biology Genetics Biotechnology Bioengineering or similar life science field preferred or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
- Experience using advanced collaboration and task-centric tools (e.g. Smartsheet Slack Salesforce MS Project etc.)
- Experience building out new processes tools and communicating these out to an organization
- Exceptional communication and organizational skills; comfortable presenting in high pressure settings
- Strong work ethic multi-tasking and time management
- Proven skills at contingency planning
- Experience in managing customer expectations
- Working knowledge of software delivery risk management
- Ability to work at customer sites or in the SF or Boston offices based on customer and project needs. Expected travel 25-30%.
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday Tuesday and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidates starting pay will be determined based on job-related skills experience qualifications interview performance and work location. For this role the base salary range is $121125 to $171000.
To help you determine which zone applies to your location please see thisresource. If you have questions regarding a specific locations zone designation please contact a recruiter for additional information.
Total Compensationincludes the following:
- Competitive salary and equity
- Broad range of medical dental and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits including therapy and coaching for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
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Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities backgrounds and experiences.
We are an equal opportunity employer. That means we dont discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable federal state and local law including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information payment or sensitive details outside of Greenhouse or via email. All official communications will come from an @ email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy please reach out to us at to verify the communication.