Senior Software Engineer (Search / Retrieval)

Workato

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profile Job Location:

Palo Alto, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.

Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .

Why join us

Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley please submit an application. We look forward to getting to know you!

Also feel free to check out why:

Responsibilities

We are looking for an exceptional Senior Software Engineer (Search / Retrieval) to join our growing this role you will lead the design development and optimization of intelligent search systems that leverage machine learning at their core. Youll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding ranking and entity recognition. The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on experience applying machine learning to real-world search problems at scale. You will also be responsible to:

  • Lead the development of advanced our search cluster that can scale to millions of documents across customers and data sources

  • Deploy learning-to-rank models that optimize relevance using behavioral signals embeddings and structured feedback.

  • Build and scale robust Entity Recognition pipelines that enhance document understanding enable contextual disambiguation and support entity-aware retrieval.

  • Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing.

  • Drive improvements in query construction indexing and search performance

  • Be up-to-date with the latest improvements in search and indexing technologies

  • Collaborate with product and applied research teams to translate user needs into data-informed search innovations

  • Produce clean scalable code and influence system architecture and roadmap across the relevance and platform stack.

Requirements

Qualifications / Experience / Technical Skills

  • Bachelors/Masters/PhD degree in Statistics Mathematics or Computer Science or another quantitative field.

  • 7 years of backend engineering experience with 3 years in search information retrieval or related fields

  • Strong proficiency in Python

  • Hands-on experience with search engines (Opensearch or Elasticsearch)

  • Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF BM25) and modern neural search techniques (vector embeddings transformer models)

  • Experience with text processing NLP and relevance tuning

  • Experience with relevance evaluation metrics (NDCG MRR MAP)

  • Experience with large-scale distributed systems

  • Strong analytical and problem-solving skills

Soft Skills / Personal Characteristics

  • Strong communication abilities to explain technical concepts

  • Collaborative mindset for cross-functional team work

  • Detail-oriented with strong focus on quality

  • Self-motivated and able to work independently

  • Passion for solving complex search problems

(REQ ID: 2272)


Required Experience:

Senior IC

About WorkatoWorkato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex work...
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Key Skills

  • Spring
  • .NET
  • C/C++
  • Go
  • React
  • OOP
  • C#
  • AWS
  • Data Structures
  • Software Development
  • Java
  • Distributed Systems

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A single platform to orchestrate data integration, app connectivity, and process automation across your organization.

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