Technical Analyst 4-Support
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Job Location:
Orlando, FL - USA
Monthly Salary:
USD 30 - 67
Posted on:
10-09-2025
Vacancies:
1 Vacancy
Job Summary
Entity: Oracle America Inc.
Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose document and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team routinely sought after to address extremely complex critical customer issues. May telecommute. (385.32253)
Employer will accept a Bachelors degree in Computer Science Engineering or related technical field followed by 8 years of progressive post-baccalaureate experience in job offered or in a technical analyst-related occupation. Position requires:
- Exadata Implementations;
- ASM and RAC architectures;
- Clustering technologies from different vendors including Oracle RAC;
- Oracle Database features and large database management systems;
- Programming and troubleshooting in C and C;
- Unix Linux and Windows operating systems;
- Hardware debugging tools including ILOM snapshot and Sundiag;
- Support tools including OS Watcher IOSTAT VMSTAT ORACHK SQL command line interface AWR ASH OEM SQLT SQLHC and TOAD; and
- Oracle diagnostics.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 gl ... View more
