Overview
We are seeking a detail-oriented and technically strong product manager to oversee the testing documentation and deployment readiness of new products within our portfolio. This role bridges engineering operations and field installation teams to ensure every product released is tested documented and repeatable at scale.
The Product Manager will own the process of validating new products through structured testing documenting approved configurations and SKUs and developing best practices for installation and system setup. This role ensures our solutions meet both internal standards and customer expectations while enabling scalability across large deployments.
Key Responsibilities
Product Testing & Validation
Develop and execute structured test plans for new hardware software and integrated solutions.
Manage pilot programs and coordinate lab testing field testing and iSOC validation.
Capture and analyze test results to recommend design changes improvements or go/no-go decisions.
Serve as the point of accountability for final product validation prior to general availability.
Documentation & SKU Management
Document approved product designs system architectures and SKUs for inclusion in the product catalog.
Maintain an accurate bill of materials (BOM) and ensure SKUs align with sales operations and finance requirements.
Create and update configuration guides quick start sheets and reference architecture documents.
Best Practices Development
Document and maintain installation playbooks wiring standards programming guidelines and configuration best practices.
Collaborate with Operations iSOC and Installation Success teams to capture lessons learned and translate them into updated documentation.
Ensure all processes are repeatable scalable and aligned with customer requirements.
Cross-Functional Leadership
Partner with Engineering on product design improvements based on test findings.
Support Sales Enablement with documentation to enhance customer confidence.
Collaborate with Operations and Training teams to ensure new products are supported at scale.
Act as subject matter expert for product testing deployment readiness and configuration standards.
Qualifications
Bachelors degree in Engineering Computer Science Product Management or equivalent experience.
5 years of experience in product management technical product testing or related field.
Strong understanding of hardware/software integration video systems AI analytics or security technologies.
Proven experience in creating structured documentation BOM/SKU management and installation guides.
Excellent problem-solving and analytical skills with a focus on repeatability and scale.
Ability to communicate effectively with technical and non-technical stakeholders.
Preferred Skills
Experience with video surveillance systems intrusion detection or security operations.
Background in developing best practices for system installation or configuration.
Knowledge of AI/ML-based detection systems and IoT/edge devices is a plus.
Why Join Us
This role is pivotal in ensuring our products launch with quality clarity and scalability. By owning the testing documentation and best practices youll directly shape the way our solutions are deployed in the field and how customers experience value from day one.
EEO Statement
Interface Systems will not discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity or national origin. The contractor will take affirmative action to ensure that applicants are employed and that employees are treated during employment without regard to their race color religion sex age sexual orientation gender identity national origin status as a protected veteran or individual with a disability. Such action shall include but not be limited to the following: Employment upgrading demotion or transfer recruitment or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training including apprenticeship.
Interface Systems will in all solicitations or advertisements for employees placed by or on behalf of the Interface Systems state that all qualified applicants will receive consideration for employment without regard to race color religion sex age sexual orientation gender identity national origin status as a protected veteran or individual with a disability.
Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individuals age race color religion or creed national origin or ancestry sex (including pregnancy) sexual orientation gender gender identity physical or mental disability veteran status genetic information ethnicity citizenship or any other characteristic protected by law. Such action shall include but not be limited to the following: Employment upgrading demotion or transfer recruitment or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training including apprenticeship.
If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability please contact us at . Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.
Required Experience:
Manager