Systems Analyst
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Job Location:
Beverly Hills, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
10-09-2025
Vacancies:
1 Vacancy
Job Summary
Who we are
Our Hotels
We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. which is an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity. When submitting your application please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2025-5764Hotel
The Beverly Hills Hotel
Division & Department
Administrative & General - Information Technology
Job Title
Systems Analyst
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Systems Analyst you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
What youll get
As a Systems Analyst at The Beverly Hills Hotel here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay once a year at each hotel!
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)
Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical Dental Vision Benefit
Competitive retirement scheme
As a Systems Analyst at The Beverly Hills Hotel your compensation will be $38.63 per hour.
What youll do
Youll love what you do and take pride in delighting our guests:
A day in the life of our System Analyst it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our System Analyst accomplish would be lengthy but the list below is essential to know.
Our System Analyst work with the team to answer phone calls emails and helpdesk tickets on a day to day basis.
New users creation in Active Directory Office 365 and user onboarding. Troubleshoot hotel applications (Opera PMS Micros Symphony Sales & Catering etc.) and work together with vendor support to solve problems. Our System Analyst is responsible for the implementation and troubleshooting of software and hardware solutions.
Support Office 365/Exchange Active Directory Windows Server (both physical and virtual machines using VMware) managed antivirus and Windows Update Services. Understanding and troubleshooting network inconsistencies including DNS DHCP services ADUC group policies.
Basic understanding of Telephony VOIP support (Adds moves changes and hardware testing)
Our System Analyst must have knowledge of in room automation and hospitality grade in room entertainment a plus. Work with various departments to identify functional technical requirements and make suggestions based on the needs.
Working closely with the annual hotel IT Audit and response to various sections delegated by Director of IT and act as a point of escalation for 1st tier support personnel.
Work closely with IT and Engineering Sometimes our guests have special requests involving providing unique service to our guests who need technical assistance. Most of these requests are fulfilled by our System Analyst
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our System Analyst are relied upon to report these and work with several other departments such as IT and Engineering staff on system maintenance development training and documentation.
Communication is what keeps our departments running perfectly. Our System Analyst must communicate with other departments and extended hotel team in order to ensure the alignment remains. Must act as a liaison for external vendors and contractors.
The items shared are essential. However to ensure consistency our System Analyst are provided with specifics on how we care for their department and our hotel.
What youll bring
Youll bring your unique personality and passion to the role and the team.
You have a talent and commitment to service excellence and creativity
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location
USA
Location
Required Experience:
IC
Key Skills
- Fund Management
- Information Technology
- Conveyancing Paralegal
- Corporate Sales
- Asic
About Company
Discover the legendary hotels where stories are told & memories are made – from our glorious rooms & suites to extraordinary restaurants, bars, and spas.
