Records Technician

Franklin - USA

Hourly Salary: $ 23 - 25

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

City of Franklin

Starting Pay: $23.46 - $25.53/Hourly

Please click the link below for Benefits Information:

Purpose of Job

Under general supervision compiles and maintains accurate records relating to the activities of the Police Department. Duties also include answering questions and receiving public records requests through the Freedom of Information Act (FOIA) portal. Performdata entry reviews to ensure compliance with TIBRS requirements.

II. Essential Job Duties

A. Administrative

Assists department personnel with records submission and filing.
Ensures police report data have been entered in compliance with TIBRS requirements for state submittal.
Distributes forms reports correspondence and other related materials as needed.
Compiles and ensures the entry of uniform citations as well as traffic crash reports by department personnel.
Ensures incoming mail is distributed and prepares outgoing mail.

B. Public service

Answers questions from the public or department relating to police records.
Facilitates public records requests.Maintain alarm data base issues permits and collects fees according to department policy and City Ordinance.
Greets and directs visitors to the appropriate division/individual within the department.

III. Primary Job Challenges

Primary challenges of this position include ensuring high levels of customer satisfaction are achieved and all law enforcement records policies and laws are strictly followed.

IV. Equipment Operated

General office equipment
Computer Skills:Is knowledgeable and proficient with computers. Operates a computer to enter retrieve review or modify RMS data. Verifies accuracy of data and makes corrections as needed; assists in troubleshooting relevant computer software problems.

V. Key Competencies Required

Job Content Knowledge:Has thorough knowledge of the policies procedure and general office practices as they pertain to the performance of duties relating to the position of Records Technician. Has a thorough knowledge of general office and record keeping practices regarding daily responsibilities. Has a thorough knowledge of the rules and laws governing the maintenance of law enforcement records. Keep abreast of any changes in policy methods computer operations equipment needs etc. as they pertain to departmental operations and activities. Uses independent judgment as situations warrant. Comprehend interpret and apply regulations procedures and related information. Has comprehensive knowledge of the terminology principles and methods utilized within the department.
Language Skills: Read analyze and interprettechnical procedures or governmental regulations. Write reports andbusiness present information and respond to questions from various groups and thepublic.
Mathematical Skills: Add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Compute rate ratio and percent andto draw and interpret bar graphs.
Reasoning Ability: Apply common sense understanding to carry out multi-step instructionsfurnished in written or oral format. Deal with problems by choosingfrom several known choices with frequent reliance on how problems were dealt with before.
Teamwork: Develops constructive and cooperative working relationships with others. Provides input into identifying and solving problems. Anticipates the needs of others for information about job tasks and work environment and provides it to them in a timely manner. Willingly assists others with job tasks.

VI. Physical Demands and Work Environment

Physical Demands: Performance of the essential duties of this job requires the incumbent to:

Must be able to remain in a stationary position 50% of the time.
Occasionally move about inside the office/building to access file cabinets office machinery the public etc.
Constantly operates a computer and other office productivity machinery such as a calculator copy machine computer printer and telephone.
Regularly positions self to maintain office area and items needed to complete daily tasks.
Regularly communicates information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Occasionally ascends/descends stairs in various work areas.

Work Environment: Performance of the essential duties of this job requires:

The work environment is moderately noisy (examples: business office with phones computers printers and light people traffic).

Minimum Requirements

VII. Qualifications

Education and Experience: The required knowledge and skill to satisfactorily perform job duties are normally acquired through attainment of a high school diploma or general education degree (GED) plus six to twelve months of related experience and/or training; or equivalent combination of education and experience.

Required Certifications/Licenses:

TIBRS - Tennessee Incident Based Reporting System training within one year of hire
Maintain TIBRS certification through Tennessee Bureau of Investigation (TBI) annually.

Required Experience:

DescriptionCity of FranklinStarting Pay: $23.46 - $25.53/HourlyPlease click the link below for Benefits Information: Purpose of Job Under general supervision compiles and maintains accurate records relating to the activities of the Police Department. Duties also include answering questions and recei...