Deputy Supported Housing Manager

Are you a confident and compassionate leader with a strong background in supported housing

One YMCA is seeking a Deputy Supported Housing Manager to oversee our High Wycombe service. This is a pivotal role for someone who thrives in a fast-paced environment and is passionate about transforming lives.

As Deputy Manager you will play a key role in delivering high-quality supported housing services for individuals with complex needs. You will take responsibility for the day-to-day management of the service providing strong leadership to a dedicated team and ensuring residents receive the best possible support.

This is an excellent opportunity for someone who can balance multiple priorities inspire others and bring a strong commitment to improving outcomes for our residents.

Key Responsibilities:
Provide effective line management supervision and support to a team of 20 staff.
Ensure services consistently meet regulatory safeguarding and quality standards.
Work collaboratively with colleagues across One YMCA and with external partners.
Contribute to service development and continuous improvement initiatives.
Oversee timely and appropriate interventions for residents including referrals and liaison with health social care and community services.
Support recruitment training and induction of new team members.

About You:
Proven experience of managing supported housing or similar services.
Strong leadership and team management skills with experience overseeing 5 staff including performance management and development.
Understanding of complex needs such as mental health substance misuse and homelessness.
Excellent communication organisational and problem-solving skills.
A strong commitment to One YMCAs mission and values.

Why Join One YMCA
Competitive salary based on experience.
Excellent opportunities for professional development and career progression.
A supportive and inclusive working environment.
Generous annual leave pension scheme and wellbeing initiatives.

How to Apply: If youre ready to lead with purpose and help shape the future of supported housing services at One YMCA wed love to hear from you.

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society this position may require a Basic or Enhanced Criminal Disclosure which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However if you have applied for a similar role within the last 6 months and were not successful please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

EDIB: At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent skills and potential. We do not discriminate on the basis of Age Disability Gender Reassignment Marriage/Civil Partnership Pregnancy/Maternity Race Religion/Belief Sex and/or Sexual Orientation. We encourage applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.



This is a Full Time role.
Hours per week: 37.5
Working Pattern: Shifts on a rota between 0800 - 2200 with some weekend and bank holidays

One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.

By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of childrens and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.