Housing Options Officer
Housing Options Officer
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Job Description
Proposed Interview Date: Week Commencing 29 September 2025
Closing Date: Sunday 21 September 2025
Contract Type: Permanent
Salary: FC7 33732.26 to 41972.91
Working Pattern: 36 hours per week
Location: Based at Kirkcaldy Town House
Supporting Statement
As part of your application you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information check out theHow to Apply section of our Career Site. Without a Supporting Statement your application will not be progressed. Please upload your Supporting Statement at the section marked upload resum. Your Supporting Statement must not be a CV. More information is available on our Career site at Details
Todeliver enhanced housing options advice and provide case management support to prevent homelessness. You will assess needs make statutory decisions in relation to potentially homeless customers and work with applicants to secure rehousing which meets their requirements
Toundertake housing allocations housing list management voids management and deliver devolved high quality landlord services by engaging with customers and partners to minimise void loss and ensure best use is made of the councils housing stock and voids management.
This role will particularly focus on providing support to customers with complex needs and sourcing support from various services and external will make a real and sustainable difference to peoples lives. For families and individuals who are affected by poverty you will adopt a single point of contact case management approach.
The Person
You will be expected to provide prevention led accredited housing options advice including initiating early intervention actions to prevent homelessness if required. Liaising with a wide range of partners and stakeholders as appropriate. Providing ongoing case management support throughout the customer journey including completing comprehensive housing and support needs assessments coproducing Personal Housing Plans and undertaking activity to identify and progress appropriate housing options.
This role would suit any individual who would like to see the customer journey from beginning to end helping them navigate and access supports which could have life changing consequences. You will be required to have a flexible holistic approach and a willingness to adopt new ways of working and find creative solutions to need.
You may be required to obtain a Protection of Vulnerable Groups (PVG) Scheme Membership or Disclosure Check for this role.
Further Information
- Role profiles - when preparing your supporting statement review the role profile and think about how you meet the essential criteria.Role Profile
- How We Work Matters- Our employees are expected to display and promote certain behaviours in the workplace. See ourHow We Work Mattersbehaviour framework for more information.
- Directorate Information - Council Department Information
- Employee Benefits -Employees have access to a benefits package that offers discounts on a wide range of products and services
- Social Media -Search for more Fife Council Jobs on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats- Job information can be made available in alternative formats to make a request please email:
For Further Information Please Contact: Elaine Campbell
Required Experience:
Unclear Seniority
Employment Type
Full-Time
