Patient Care Supervisor - System Resource Pool

POSITION SUMMARY

Coordinates high quality patient care on assigned unit(s)/service. Provides staff support throughfacilitation coaching and role-modeling leadership behaviors which enhance quality patient caresafety for staff/patients excellent customer service and fosters employee development.

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

1. Coordinates all patient care activities fostering departmental standards of care and positivepatient outcomes.

2. Manages shift operations related to patient flow staff assignments bed control androunding with care team members to facilitate meeting patient care needs.

a. Facilitates and leads Daily Transition Rounds (DTRs).

b. Serves as the primary lead ensuring effective flow and communication with the careteam to include but not limited Care Navigation Providers RNs Charge NursesPT/OT etc.

3. Leads the team in meeting service needs of patients and their families to provide positivepatient experience.

4. Serves as the clinical expert for technical and professional standards of care to ensure highquality of care.

5. Provides preceptorship coaching and/or identifies learning needs with action plans foremployees to foster a positive team environment and competent professionals.

6. Assists Clinical Managers in performance reviews including coaching monitoring anddisciplinary action.

7. Maintains current knowledge of regulatory compliance and teaches the employees toachieve compliance as a measure of high-quality patient care including continuous processimprovement methodologies.

a. Facilitates daily review of quality initiatives to ensure compliance andstandardization.

8. Demonstrates appropriate communication skills with maintained open communicationfosters positive teamwork and ensures patient confidentiality.

9. Assists the Clinical Manager with development and review of departmental policies andprocedures; goals and objectives departmental metrics standards of care environmentaland infection control standards and dedicated protocols to promote quality of care delivery.

10. Responsible for shift productivity metrics and expenses in collaboration with the ClinicalManager.

11. Assists Clinical Manager with new employee orientation in coordination with WorkforceDevelopment.

12. Facilitates and coordinates departmental educational needs in coordination with WorkforceDevelopment and Clinical Manager.

13. Accepts responsibility for own practice and professional development and continuingeducation.

14. Provides direct care as needed.

15. Performs all other duties as assigned.

REQUIRED QUALIFICATIONS

Education: Bachelors Degree required or must be obtained within 3-year time frame. Must be agraduate of an accredited school of nursing.

Skills: Problem-solving organizational skills excellent communication and interpersonal skills.Must be able to function independently and as an integral member of various teams. Must displaya commitment to customer satisfaction.

Years of Experience: Must have a minimum of 2 years in nursing in a patient care area

License: Must be an RN with a current licensure in the State of Ohio

Certification: BLS ACLS

PREFERRED QUALIFICATIONS

Education: Masters degree

WORKING CONDITIONS

Personal Protective Equipment: Demonstrates knowledge and use of standard precautions and

PPE. Demonstrates knowledge and use of safe patient handling equipment.

Physical Demands:

Must be able to tolerate exposure to dust fumes chemicals temperature changes and exposureto blood borne pathogens and bodily fluids. Must be able to attain all health requirements asidentified by the organization (i.e. PPD respirator training vaccines as appropriate).Must be able to move about hospital and between workstations and prolonged periods ofstanding. Must be able to frequently move lift or carry light to heavy patients or equipment.Must be able to lift medium materials non-material handling continuous standing walkingbending stooping and reaching; frequent pushing pulling and squatting. Occasional sittingstairs and kneeling.

ProMedica is a mission-based not-for-profit integrated healthcare organization headquartered in Toledo Ohio. For more information please visit applicants will receive consideration for employmentwithout regard to race color national origin ancestry religionsex/gender (including pregnancy)sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact

Equal Opportunity Employer/Drug-Free Workplace