Shared Services Training and Support Officer
Shared Services Training and Support Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mediclinic Southern Africa Corporate Office Stellenbosch South Africa
Closing date: 12/09/2025
Number of positions: 1
Recruiter name: Zimkhitha Wulana
Reference number: 63375
Workplace Type:Hybrid
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To develop facilitate and assess the system and process learning support material and interventions and provide support during the implementation of systems and process improvement projects including hospital commissioning
KEY RESPONSIBILITY AREAS
- Analyse learning and development needs
- Design and implement learning support material
- Facilitate and assess learning processes
- Provide system and process support
REQUIRED EDUCATION
ESSENTIAL EDUCATION:
- Human Resouce Management Certificate
DESIRED EDUCATION:
- Certificate in instructional design or training
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE:
- Experience in business processes and/or Training and Development
DESIRED EXPERIENCE:
- Work experience in business process environment
- Background in development of training material and facilitation
REQUIRED JOB SKILLS AND KNOWLEDGE
- Adult Learning Principles
- Group facilitation tools techniques technologies (including e-learning tools and technology) and best practices
- Mediclinic Learning and Development Policies and Procedures
- Relevant business process policies and procedures
- Computer systems and software packages (e.g. Microsoft Office Packages relevant Payroll systems Madcap FLARE SuccessFactors and relevant SAP modules)
- Workplace assessment
- Kirkpatrick levels of evaluation
- Training needs analysis design and evaluation
- Formatting and styling of learning support material
- Instructional Design (ADDIE model) and the application thereof
- Understanding of the organisations operations the interrelatedness of relevant systems and processes (with emphasis on human resources and related systems)
All applicants will be considered with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
Required Experience:
Unclear Seniority
Employment Type
Full Time
