Tray Line Server
Tray Line Server
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Works under general supervision of a Food Service Supervisor and follows established procedures and job flows.Assembles trays for patients.
Cleans assigned area & equipment after meal service.
Delivers food to patient floors.
Delivers trays directly to patients.
Works in the truck room and dish room area.
Checks in daily food and non- food items for tray line and stores them in a sanitary manner.
Obtains and stocks all items necessary to operate tray line from other areas of the department.
Ensures that tray line operations run in an efficient manner.
Qualifications
Knowledge Skills and Abilities
- Knowledge of supplies equipment and/or services ordering and inventory control.
- Ability to follow routine verbal and written instructions.
- Ability to read and write.
- Ability to understand and follow safety procedures.
- Ability to safely use cleaning equipment and supplies.
- Ability to lift and manipulate heavy objects.
- Knowledge of food service lines set-up and temperature requirements.
- Skill in cooking and preparing a variety of foods.
- Knowledge of food preparation and presentation methods techniques and quality standards.
- Work assigned station on tray line / POD hot server builder checker.
- Prepare and deliver patient food trays.
- Works in truck room and dish room area; organizes dirty dishes trays etc. to be placed in dish machine; unloads dish machine and transports clean dishes to tray line area.
- Cleans sanitizes dries patient food trucks.
- Prepares workstation along tray line / POD. Assembles utensils proper containers and plates in appropriate quantity for meal service. Alert appropriate personnel within area if additional products or supplies are needed. Alert appropriate personnel to issues such as incorrect temperature poor appearance of food unacceptable quality of any kind as far as the food is concerned.
- Breaks down and restocks all workstations when meal service is complete. Washes assigned area of tray line / POD. Stocks all refrigerators check temperatures of all refrigerators. Report any problems w/equipment or refrigeration to supervisor. May be assigned to breakdown and clean POD refrigerators tables and condiment containers. Will be assigned to clean and polish stainless steel reach in coolers and freezers.
- Delivers food trucks to patient floors as assigned. Assures all food trucks are placed in their gallies and secured. Picks up food tray trucks from patient floors after each meal period. Delivers outpatient/inpatient breakfasts lunches & dinners (boxes or meals) to Emergency Department Blood Bank APS Ellison 2 etcas needed.
- Pick- up and Store supplies from the DSC. Rotates all stock according to First In First Out (FIFO) procedures.
- Sweep and mop tray line area and hallway. Remove all accumulated trash to refuse area.
- Remove empty milk and bread creates to the DSC.
- Answer telephone calls and report all needs to the supervisor.
- Handles food supplies and equipment in a manner that meets federal state local and The Joint Commission regulations.
- Must be customer service oriented and meet all guidelines of patient rights and patient confidentiality.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.36 - $23.80/HourlyGrade
2EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Part-Time
