Implementation Manager, APAC Onboarding

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Elevate your career with JPMorgan Chase a top financial firm valuing innovation creativity and excellence.

As an Implementation Manager within Global Banking you will take ownership of the post-mandate client experience starting from solution finalization through onboarding testing and live production operation. You will be expected to balance multiple concurrent client implementations prioritize tight deadlines and lead communications with senior stakeholders while adhering to applicable legal risk compliance and control frameworks.

Job responsibilities

Serve as the single point of contact providing overall ownership of the client experience and satisfaction during the onboarding process.
Manage multi-entity/jurisdiction product implementation and account opening requests including cross-region implementation deals.
Collaborate with clients and coverage teams to develop and execute implementation plans establishing clear expectations and transparency of timelines using project management principles.
Lead client-facing activities such as workshops to refine solutions establish project plans conduct product testing and manage legal documentation.
Ensure compliance with audit and controls policies and procedures with a focus on risk management.
Drive improvements to the global operating model with internal partners in Sales Product Legal Compliance Operations Technology and Client Service to deliver high client satisfaction and internal efficiencies.
Provide subject matter expertise for international regulatory requirements products documentation and services.
Support global and regional onboarding initiatives to enhance client experience and meet operational and local regulatory requirements.
Monitor the progress of implementation requests and escalate issues as needed to ensure timely execution.

Required qualifications capabilities and skills:

Bachelors degree with at least 5 years of relevant industry experience in Cash Management Transaction Banking Corporate Finance or Non-bank Payment service providers
Superior leadership and teamwork skills demonstrating the ability to work independently within a matrix cross-functional global organization are essential.
Accomplished project manager operating in a client facing environment such as Consulting or Business transformation
Strong organizational skills and attention to detail with the ability to meet deadlines in a fast-paced environment.
Strongand effectiveverbal written and interpersonal communication and presentation skillsin English.
Superior leadership and teamwork demonstrating ability to work independently in a matrix cross-functional global organization
Strong and effective communication (verbal and written) and presentation skills.
Demonstrable self-motivation initiative and strong client focus.
Detail oriented and methodical required for strong project management discipline

Preferred Qualifications Capabilities and Skills:

Having knowledge or hands-on experience with enterprise applications such as SAP Oracle etc. particularly in the finance/treasury domain would be advantageous.
Familiarity with Payment file/data transfer technologies such asISO format enterprise connectivity like SFTPAPISWIFT would be advantageous.
Positions held in client-facing roles and proven project management skills are preferred.

Required Experience:

Manager

DescriptionElevate your career with JPMorgan Chase a top financial firm valuing innovation creativity and excellence.As an Implementation Manager within Global Banking you will take ownership of the post-mandate client experience starting from solution finalization through onboarding testing and liv...

Description

Elevate your career with JPMorgan Chase a top financial firm valuing innovation creativity and excellence.

Job responsibilities

Serve as the single point of contact providing overall ownership of the client experience and satisfaction during the onboarding process.
Manage multi-entity/jurisdiction product implementation and account opening requests including cross-region implementation deals.
Collaborate with clients and coverage teams to develop and execute implementation plans establishing clear expectations and transparency of timelines using project management principles.
Lead client-facing activities such as workshops to refine solutions establish project plans conduct product testing and manage legal documentation.
Ensure compliance with audit and controls policies and procedures with a focus on risk management.
Drive improvements to the global operating model with internal partners in Sales Product Legal Compliance Operations Technology and Client Service to deliver high client satisfaction and internal efficiencies.
Provide subject matter expertise for international regulatory requirements products documentation and services.
Support global and regional onboarding initiatives to enhance client experience and meet operational and local regulatory requirements.
Monitor the progress of implementation requests and escalate issues as needed to ensure timely execution.

Required qualifications capabilities and skills:

Bachelors degree with at least 5 years of relevant industry experience in Cash Management Transaction Banking Corporate Finance or Non-bank Payment service providers
Superior leadership and teamwork skills demonstrating the ability to work independently within a matrix cross-functional global organization are essential.
Accomplished project manager operating in a client facing environment such as Consulting or Business transformation
Strong organizational skills and attention to detail with the ability to meet deadlines in a fast-paced environment.
Strongand effectiveverbal written and interpersonal communication and presentation skillsin English.
Superior leadership and teamwork demonstrating ability to work independently in a matrix cross-functional global organization
Strong and effective communication (verbal and written) and presentation skills.
Demonstrable self-motivation initiative and strong client focus.
Detail oriented and methodical required for strong project management discipline

Preferred Qualifications Capabilities and Skills:

Having knowledge or hands-on experience with enterprise applications such as SAP Oracle etc. particularly in the finance/treasury domain would be advantageous.
Familiarity with Payment file/data transfer technologies such asISO format enterprise connectivity like SFTPAPISWIFT would be advantageous.
Positions held in client-facing roles and proven project management skills are preferred.

Required Experience:

Manager

Key Skills

Business Development
Project Timelines
Business Process
Customer Service
Client Expectations
Account Management
Salesforce
Client Relationships
Project Management
ERP
Java
Client Service
Consultants
Management System
Procedures

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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