Primary Function of Position
The Senior Manager of Clinical Applications Engineering (CAE) will lead a team supporting the early adoption of Intuitives next-generation robotic platform. This leader will be responsible for ensuring clinical users successfully transition from initial training to proficiency and mastery accelerating adoption by providing technical and procedural expertise. The Senior Manager will also serve as a strategic bridge between early clinical users cross-functional development teams and internal commercial partnersshaping the platforms success through evidence generation procedure development training pathways workflow optimization and customer experience.
Essential Job Duties
Leadership & Team Development
- Build mentor and manage a team of Clinical Applications Engineers who provide procedural support training and feedback during clinical adoption.
- Establish performance standards career development pathways and coaching to grow organizational capabilities.
- Allocate team resources effectively to balance procedural coverage training demands and organizational initiatives including support of clinical studies at scale.
Clinical & Procedural Support
- Oversee and as needed provide direct procedural support at new clinical sites to promote safe and effective system adoption.
- Partner with field sales and education teams to ensure clinical users receive comprehensive supportfrom early learning curve progression through the development of advanced procedural skillsdriving safe adoption and long-term proficiency.
- Develop and ensure best practices for procedural workflow troubleshooting and adoption are captured and standardized across the team including the development of training pathways.
Cross-Functional Collaboration
- Collaborate closely with Clinical and Medical Affairs Regulatory Clinical Research Engineering Training & Education and Commercial teams to identify and address user challenges.
- Provide structured feedback and insights to engineering marketing and program leadership to inform product improvements and training curricula.
- Maintain consistent and open communication across field clinical regulatory and development stakeholders.
Strategic Contributions
- Shape the platform adoption strategy by identifying systemic barriers to uptake and proposing solutions.
- Contribute to and stay current on relevant clinical literature procedural practices and competitive technologies to inform organizational direction.
- Represent Clinical Applications Engineering in internal and external forums
Qualifications :
Required Skills and Experience
Required:
- Bachelors degree in biomedical engineering life sciences or related healthcare field.
- Minimum of 710 years of clinical/technical experience in healthcare with at least 3-5 years in a leadership role managing teams.
- Experience supporting highly complex medical technologies in clinical environments.
- Proven ability to lead teams through ambiguity set strategy and deliver results in a dynamic high-pressure environment.
- Strong interpersonal communication and leadership skills with demonstrated ability to influence across functions.
Preferred:
- Prior experience in robotic surgery advanced medical devices or early-stage clinical adoption programs.
- Demonstrated success building high-performing customer-facing technical or clinical teams.
Working Conditions
- Must be available to work full-time and commute Sunnyvale CA as needed.
- Ability to travel up to 5060% including nights and weekends as needed; must be located near a major airline hub.
- Primary Location: Remote
Additional Information :
Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.
Mandatory Notices
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.
We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.
Remote Work :
Yes
Employment Type :
Full-time
Primary Function of PositionThe Senior Manager of Clinical Applications Engineering (CAE) will lead a team supporting the early adoption of Intuitives next-generation robotic platform. This leader will be responsible for ensuring clinical users successfully transition from initial training to profic...
Primary Function of Position
The Senior Manager of Clinical Applications Engineering (CAE) will lead a team supporting the early adoption of Intuitives next-generation robotic platform. This leader will be responsible for ensuring clinical users successfully transition from initial training to proficiency and mastery accelerating adoption by providing technical and procedural expertise. The Senior Manager will also serve as a strategic bridge between early clinical users cross-functional development teams and internal commercial partnersshaping the platforms success through evidence generation procedure development training pathways workflow optimization and customer experience.
Essential Job Duties
Leadership & Team Development
- Build mentor and manage a team of Clinical Applications Engineers who provide procedural support training and feedback during clinical adoption.
- Establish performance standards career development pathways and coaching to grow organizational capabilities.
- Allocate team resources effectively to balance procedural coverage training demands and organizational initiatives including support of clinical studies at scale.
Clinical & Procedural Support
- Oversee and as needed provide direct procedural support at new clinical sites to promote safe and effective system adoption.
- Partner with field sales and education teams to ensure clinical users receive comprehensive supportfrom early learning curve progression through the development of advanced procedural skillsdriving safe adoption and long-term proficiency.
- Develop and ensure best practices for procedural workflow troubleshooting and adoption are captured and standardized across the team including the development of training pathways.
Cross-Functional Collaboration
- Collaborate closely with Clinical and Medical Affairs Regulatory Clinical Research Engineering Training & Education and Commercial teams to identify and address user challenges.
- Provide structured feedback and insights to engineering marketing and program leadership to inform product improvements and training curricula.
- Maintain consistent and open communication across field clinical regulatory and development stakeholders.
Strategic Contributions
- Shape the platform adoption strategy by identifying systemic barriers to uptake and proposing solutions.
- Contribute to and stay current on relevant clinical literature procedural practices and competitive technologies to inform organizational direction.
- Represent Clinical Applications Engineering in internal and external forums
Qualifications :
Required Skills and Experience
Required:
- Bachelors degree in biomedical engineering life sciences or related healthcare field.
- Minimum of 710 years of clinical/technical experience in healthcare with at least 3-5 years in a leadership role managing teams.
- Experience supporting highly complex medical technologies in clinical environments.
- Proven ability to lead teams through ambiguity set strategy and deliver results in a dynamic high-pressure environment.
- Strong interpersonal communication and leadership skills with demonstrated ability to influence across functions.
Preferred:
- Prior experience in robotic surgery advanced medical devices or early-stage clinical adoption programs.
- Demonstrated success building high-performing customer-facing technical or clinical teams.
Working Conditions
- Must be available to work full-time and commute Sunnyvale CA as needed.
- Ability to travel up to 5060% including nights and weekends as needed; must be located near a major airline hub.
- Primary Location: Remote
Additional Information :
Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.
Mandatory Notices
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.
We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.
Remote Work :
Yes
Employment Type :
Full-time
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