Vendor Operations/Recruitment Coordinator (US)

Who we are

At Origina we are on a mission to change the software world.

We are the leading global independent software maintenance vendor for IBM HCL and VMware that Gartner consistently recognises as a forward-thinking alternative to traditional software mega vendors.

At Origina our values of Trust Fairness Relationships and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles reflect our beliefs about what is most important and guide us on our exciting and unwavering high-growth journey.

We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement both in the U.S and in Europe. As strategic partners we help our customers protect the security and stability of their software extend its longevity and lifecycle and enhance its performance and functionality.

At Origina we are proud of our unique and engaging culture. For two years running we have been certified and recognised as a Great Place to Work for both our home office in Dublin and in our American headquarters in Plano Texas. We have also been named as one of Irelands best small workplaces and best workplaces in tech.

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The Role

As a Vendor Operations/Recruitment Coordinator at Origina you will play a pivotal role in supporting the operational and administrative functions of our contracted Software Experts. This position is ideal for a highly organized and proactive individual who thrives in a dynamic fast-paced environment. You will be responsible for ensuring seamless onboarding documentation management communication coordination and ongoing engagement with our global vendor community. Your work will directly contribute to the efficiency and success of our vendor operations helping us maintain high standards of service and compliance across the US.

What Youll Do

• Lead the end-to-end onboarding process for Software Experts ensuring all training documentation and administrative tasks are executed to the highest standard. Ensure Software Experts are fully informed of their responsibilities and expectations at Origina. Manage background check processes ensuring compliance and timely completion.
• Maintain and manage all critical documentation related to Software Experts (e.g. PSAs NDAs professional indemnity insurance) in collaboration with the Software Expert Management Team ensuring accuracy and timely updates.
• Organize and support global Software Expert meetups including communications planning and execution.
• Collaborate with internal training teams to identify and fulfil Software Expert training requirements.
• Ensure all administrative processes related to the Software Expert team are maintained to a high standard across US offices including SharePoint management. Manage documentation and reporting to support the growth and operational efficiency of the Software Expert Management Team.
• Coordinate and host regular Office Hours sessions including scheduling content development speaker engagement and follow-up actions.
• Administer Software Expert surveys and feedback mechanisms to support continuous improvement in service delivery and engagement.
• Coordinate Software Expert payment processes in collaboration with Finance ensuring timely execution and resolution of payment-related queries.
• Provide daily administrative support to the Software Expert Management Team including call coordination and digital collaboration tools.
• Administer weekly calls for Product Champions and the Technical Council including scheduling coordination and follow-up support.
• Provide logistical and communications support for Software Expert participation in our company wide event Origina Week including travel arrangements and general liaison.

About you

• Minimum 2 years experience in vendor or partner management preferably within a technology-driven environment.
• Familiarity with onboarding processes training coordination and compliance documentation.
• Proven ability to coordinate events training and engagement initiatives across distributed or freelance networks.
• Strong organizational and administrative skills with attention to detail and accuracy.
• Excellent communication skills both written and verbal with the ability to liaise effectively across teams and time zones.
• Knowledge of recruitment CRMs and LinkedIn Recruiter.
• Proficiency in Microsoft Office Suite and collaboration tools such as SharePoint Teams and scheduling platforms.

What we offer

• Competitive compensation that rewards achievement
• Hybrid flexible working model
• High-level Health Dental and Vision insurance
• STD and Life/AD&D cover
• 22 days PTO each year with additional days earned based on your tenure
• Additional 10 Federal/Regional holidays
• Generous Maternity & Paternity leave
• 4% 401k match
• $200 annual wellness benefit
• $1000 professional development benefit
• Flexibility of working remotely from anywhere for up to 4 weeks per year
• A dedicated Volunteer Day to give back to your community and support meaningful
  cause
• Employee Assistance Program
• Fun and inclusive environment with regular events organized by Engagement and Inclusion Committees

Dont worry if you dont meet ALL the requirements if you feel you would be a great fit for this role we would love to hear from you! At Origina the most important ingredient for us is our culture fit and recognising those that want to live our high-performance values of Fairness Trust Relationships and Opportunities.

Origina is an equal opportunity employer and were proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race colour religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry physical or mental disability military or veteran status or any other characteristic protected by applicable law.

By submitting your application you agree that Origina may collect your personal data for recruiting global organisation planning and related purposes. Originas Candidate Privacy Notice explains what personal information Origina may process where Origina may process your personal information its purposes for processing your personal information and the rights you can exercise over Originas use of your personal information.

Required Experience:

Senior IC