Licensing Examiner 2 (PCN 082135)

Juneau - USA

Hourly Salary: USD 29 - 29

Posted on: 09-09-2025

Vacancies: 1 Vacancy

Job Summary

Job Description

The Department of Commerce Community and Economic Developments Division of Corporations Business and Professional Licensing is recruiting for multiple Licensing Examiner 2 positions. The primary duty stations are located in Juneau. Teleworking opportunities are potentially available for these positions following an initial training period.

The Licensing Examiner 2 position performs a wide variety of administrative assignments necessary to ensure qualified individuals are issued professional licenses for one or more of the divisions professional licensing programs including at least one of the divisions 21 programs regulated by a professional licensing board. This positions duties include managing applicant files in a variety of formats utilizing the in-house professional licensing database effectively communicating with licensees verbally and in writing ensuring supplemental documentation is accurate complete and compliant with licensing standards and assisting the boards lead staff member in preparation for certain board-related tasks as needed. Licensing examiners are often the primary point of contact for the public and serve as a liaison between the division and applicants.

Our organization mission and culture:

The divisions mission is to inspire public confidence through balanced regulation of competent professional and business services. Our work is guided and informed by our beliefs and commitments to:

Respect: We respect people value diversity and are committed to equality;
Participation: We value and recognize the contributions of our staff;
Quality: We strive for excellence through focus and attention to detail;
Openness:We are committed to a culture of teamwork and a willingness to think outside of the box.

The benefits of joining our team:

There is great satisfaction in working with a team that directly impacts the economic well-being of Alaska and assists in public safety efforts by ensuring professionals meet the legal requirements for licensure. The division offers a dynamic supportive and collaborative work environment including potential telework options.

This position will enable you to build a solid core of knowledge of professional licensing statutes regulations and policies along with potential advancement within the division. This position provides an opportunity to build on your customer service attention to detail communication and computer skills and support a variety of career goals.

The division licenses over 125 professions (within 43 programs) from Acupuncturists to Veterinarians. This position is a great opportunity to ehance your existing skills in an exciting fast-paced environment. Your next career opportunity may be waiting for you here! You can learn more about the division including all of its professional licensing programs by visiting our website: working environment you can expect:
The official duty station is located in our main office in on the 9th floor of the State Office Building in Juneau. Our offices have updated furnishings and are centrally located in downtown Juneau.

The work environment is friendly professional and cooperative with regular interaction with colleagues other state agencies and the general public. We foster personal growth independent work self motivation and exceptional judgment. Our daily working environment is challenging and very busy with a high volume of customer contact through many methods including communication through the professional licensing database email phone videoconference and sometimes in-person. Our staff is highly focused with exceptional attention to detail and organizational skills.

Positions with the State of Alaska offer regular work days/hours potential telework opportunities paid leave accrual paid holiday leave a comprehensive retirement plan and competitive health vision and dental plans.

Desired core competencies we are looking for:

Interpersonal Skills: Ability to demonstrate understanding friendliness courtesy tact empathy concern and politeness to others; develop and maintain effective relationships with others; effectively dealing with individuals who are difficult hostile or distressed if needed; relate well to people from varied backgrounds and different situations; and be sensitive to cultural diversity race gender disabilities and other individual differences.
Self-Managed Attention to Detail: Thorough when performing work and conscientious about attending to detail with or without oversight.
Customer Service: Ability to anticipate and meet the needs of both internal and external customers; deliver high-quality products and services; and remain committed to continuous improvement.
Flexibility: Open to change and new information; adapt behavior or work methods in response to new information changing conditions updated policies/laws or unexpected obstacles; and effectively deal with ambiguity.
Oral and Written Communication: Express information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); make clear and convincing oral and written presentations; effectively listen to others; and attend and respond to verbal and nonverbal statements and cues appropriately.

Special Notice:

This position may or may not be telework eligible (after an initial training period for a time period of 6-8 months). Even if telework is approved after the initial training period the position can be called back into the office full time at the divisions or supervisors discretion.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in:

Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization self and others; is trustworthy.
Interpersonal Skills:Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
Oral and Written Communication:Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.
Reading Comprehension:Understands and interprets written material including technical material rules regulations instructions reports charts graphs or tables; applies what is learned from written material to specific situations.
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative effort and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Equivalent to those typically gained by:

Examining and processing license applications; interpreting and applying established criteria rules regulations policies and procedures; researching State and federal laws and regulations; preparing written communication detailing examinations made discrepancies noted and corrections needed; and/or responding to difficult customers with tact and diplomacy.

Additional Required Information

If selected for an interview you will need to bring:

Three (3) professional references who have had supervisory responsibility over you along with daytime contact numbers; and
Copies of your three (3) most recent performance evaluations.

EDUCATION
If post-secondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE
If using work experience not already documented in your application also provide the employer name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly.

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or (907) 465- 4095.If you choose to be contacted by emailplease ensure your email address is correct on your application and that the spam filter will permit email from the domains.For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to.

For applicant password assistance please visit: Information

For specific information in reference to the position please contact the hiring manager at:

Renee Carabajal

Marine Pilot Coordinator

Phone:

Job DescriptionThe Department of Commerce Community and Economic Developments Division of Corporations Business and Professional Licensing is recruiting for multiple Licensing Examiner 2 positions. The primary duty stations are located in Juneau. Teleworking opportunities are potentially available f...