Customer Service Representative Travel Industry

Evansville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Us
We are a travel services company dedicated to helping individuals families and groups create stress-free and memorable travel experiences. From booking flights and cruises to arranging accommodations and activities our mission is to provide clients with personalized top-tier service.

Position Overview
We are seeking a Customer Service Representative who is passionate about travel and enjoys helping this role you will support travelers throughout their booking journey answering questions resolving concerns and ensuring an exceptional customer experience.

Key Responsibilities

Assist clients with inquiries regarding travel options bookings and itineraries
Provide accurate and timely information via phone email or chat
Handle changes cancellations and special requests with professionalism
Collaborate with the team to ensure smooth service delivery
Document and track client interactions to maintain service quality

Qualifications

Strong interpersonal and communication skills
Customer-focused mindset with problem-solving abilities
Comfortable working with online systems and booking platforms
Ability to multitask and remain organized in a fast-paced environment
Prior customer service call center or hospitality experience is a plus

What We Offer

Remote flexible work environment
Training and support in travel systems and client service best practices
Access to travel discounts and industry perks
Opportunities for career growth within the organization

About Us We are a travel services company dedicated to helping individuals families and groups create stress-free and memorable travel experiences. From booking flights and cruises to arranging accommodations and activities our mission is to provide clients with personalized top-tier service. Positi...