L2 Field Technician

Blue Bell, PA - USA

Monthly Salary: $ 70000 - 80000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

L2 Field Technician
Location: Blue Bell PA
Salary: $70000 - $80000 Benefits
Benefits: Medical Dental Vision 401(k) w/match Holidays Generous PTO
Job Type: Full-Time
Typical Hours: Mon-Fri; 8-5PM CT; Fridays remote!
Travel: up to 35% local (day travel) only
Start Date: ASAP
Sponsorship not available

L2 Field Technician Description

Our client a provider of managed IT services is seeking a skilled L2 Field Technician to join their growing team. You will provide infrastructure technical support to external clients while working closely with the leadership team to troubleshoot and optimize operations. The ideal candidate will enjoy working in a small team-oriented environment have at least two years of related experience at an MSP (managed service provider) and have strong knowledge of Exchange Online support skills. This is an exciting opportunity with a small agile and growing company that will invest in your success by providing the technical training necessary to become an expert in the field.

L2 Field Technician Responsibilities

Interface and provide client support
Address 5-20 tickets per day
Bench and configure machines (desktops servers networking equipment)
Provide user on-boarding and off-boarding
Perform onsite new client on-boardings
Interface with vendors for hardware failures
Perform onsite hardware installations
Troubleshoot hardware issues
Help address client needs and ensure satisfaction is met
Keep documentation current

L2 Field Technician Qualifications

2 years of IT support experience at an MSP (managed service provider) required
Active Directory experience required
Exchange Online (MS Teams SharePoint One Drive) experience required
Experience with a ticketing system/PSA tool required
Hardware installation & configuration (workstations laptops servers etc.) experience required
Must have or be willing to become A Network and MS900 certified during training

Required Experience:

L2 Field TechnicianLocation: Blue Bell PASalary: $70000 - $80000 BenefitsBenefits: Medical Dental Vision 401(k) w/match Holidays Generous PTOJob Type: Full-TimeTypical Hours: Mon-Fri; 8-5PM CT; Fridays remote! Travel: up to 35% local (day travel) onlyStart Date: ASAPSponsorship not availableL2 Fiel...