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You will be updated with latest job alerts via emailAs an Internal Sales Engineer you will be a key technical resource applying your subject matter expertise to deliver accurate and timely quotations insightful information and reliable advice. Youll assist customers throughout every stage of the transactionbefore during and afterensuring they receive the highest level of support regarding the organizations products and services. Your role is essential in strengthening customer relationships and driving satisfaction through technical excellence and responsive service.
Your day-to-day tasks will include:
Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.
Technical support for external sales and/or service
Use databases or other computerized systems to maintain up-to-date customer records; to track the volume content and outcomes of enquiries received; and to access information checklists scripts guidelines and other materials for responding to the customers enquiry.
Register and nurture opportunities in the global CRM tool according to company guidelines
Ensure customer master data is updated on portfolio of customers under their responsibility.
Make dimensioning of water treatment plant with further pricing
Choose local suppliers for equipment
Coordinating with external sales and project management
Communicate with customers and clients (via email phone or online discussion boards) to answer their quotations enquiries understand their technical questions assess their needs and suggest or promote alternative products or services.
Follow up the order and payment status
Who are you
Bachelors or masters degree in engineering or similar technical background
Experienced driving developed processes within Water Treatment
Ability to lead processes or projects
Ability to lead a business process within Water Treatment
3-4 years of relevant work experience before entering level besides formal education
Solid knowledge of the plans processes and activities within the functional area of Water Treatment
Strong ability influence others
Possess a great understanding of the relevant systems local laws and regulations where applicable for the Water Treatment business
What do we offer
A salary commensurate with your experience and knowledge
A training program to support you in your daily work but also to prepare you for possible next steps in our organization.
An informal working atmosphere where trust and cooperation prevail
An international environment with an eye for a good work-life balance
If this job sounds appealing to you please send your resume and cover letter with the authorization to process personal data by clicking on look forward to hearing from you.
With the acquisition of Culligan Commercial & Industrial in Italy France and the UK in September 2024 Grundfos has expanded its water treatment portfolio to meet the diverse needs of industries ensuring superior water quality and efficient solutions combined with Grundfos world-renowned capabilities in pump technology. This powerful combination will offer even greater benefits to our customers.
For you to know
As the integration of Water Treatment France is still ongoing the application process may vary from the standard ways.
Learn more about Water treatment in Grundfos at you want to dive deeper into the Grundfos universe pleaseMeet our People visit us onLinkedIn or watch us onYouTube.
We look forward to hearing from you.
Intern