Product Director (AI Adoption)
Product Director (AI Adoption)
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Job Description
Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1500 companies to deliver a new kind of learning thats transforming todays workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI data and tech skills. Our learners have driven $2bn ROI for their employers using the skills theyve learned to improve productivity and measurable performance.
In June 2022 we announced a $220 million Series D funding round co-led by StepStone Group Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn the round makes us the UKs first EdTech unicorn.
But we arent stopping there. With a strong operational footprint and 800 employees we have ambitious plans to continue scaling. Were building a world where tech skills unlock peoples potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
About the Opportunity
Were seeking an exceptional leader to develop launch and scale our groundbreaking AI Adoption platform. You will be reporting directly into the Founder & CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customer-centric and product-focused leader who has previously brought a new software product to market ideally as a founder or core member of an early-stage start-up team.
Multiverses established UK apprenticeship business has over 1500 customers and is rapidly parallel we can see clear demand from our customers and partners for a non-apprenticeship product which drives AI tool adoption. Despite massive investments in Microsoft 365 Copilot and other enterprise AI solutions adoption rates remain frustratingly low with our US data showing only 42% of AI licenses are actively used with $4.5M wasted per 1000 employees on underutilized SaaS tools.
This is a rare opportunity to:
Lead a category-defining product with proven initial traction into a greenfield UK market
Solve a massive enterprise pain point that affects every major global company
Build something from scratch while leveraging proven playbooks and IP
Shape the future of work in the AI era.
What youll build
Our team has created an MVP product which has shown 7x adoption results in initial customer pilots. Using a mix of software and services it delivers personalised role and tool-specific AI use cases and upskilling at scale. Social features along with measured and reported ROI further drive adoption and business impact.
Were now looking to develop and scale this product at pace with the VP AI Adoption Product hiring a dedicated team of engineers engagement managers and more to expedite its roll out. Youll establish our Adoption Platform as its own start-up within the business with the benefit of our existing customer base IP and established team to support its growth.
Key Responsibilities
1. Product Strategy and Vision: Define the platforms long-term vision strategy and roadmap continually iterating on it to find established product market fit.
2. Product Development and Launch: end-to-end ownership of the product lifecycle from concept to launch and iteration creating a product that delights customers and delivers measured business impact.
3. Customer / Partner Centricity and Engagement: Build relationships with customers and partners to maintain focus on their needs for continuous product evolution including implementing development partner programmes.
4. Team Recruitment and Leadership: Recruit develop and scale a dedicated cross-functional team fostering an agile results-driven environment and collaboration with existing Multiverse teams.
5. Scale to Deliver Sustainable Business Results: Expand to new customers and markets maturing the product to deliver scaled customer adoption and business impact. Own the products P&L including revenue and margin goals.
About you
Required Experience
Proven track record launching new products or entering new markets
Deep experience in developing products with technical teams
Deep experience in B2B sales to C-Suite decision makers
Strong understanding of AI/ML landscape and enterprise adoption challenges
Experience in hiring and scaling product and commercial teams
Preferred Experience
Background in workforce transformation or workforce technology
Experience with ISV partnership ecosystems
Skills & Attributes
Strategic Vision: Ability to see around corners and build long-term competitive advantage
Execution Excellence: Track record of delivering results in fast-moving environments
Customer Obsession: Deep empathy for customer challenges and outcomes
Data-Driven: Comfortable with metrics analytics and ROI-focused selling
Collaborative Leadership: Experience working across global cross-functional teams
Market Intelligence: Deep network within UK enterprise technology ecosystem
Benefits
Time off - 27 days holiday plus 5 additional days off: 1 life event day 2 volunteer days 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa a medical cashback scheme life insurance gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - we collaborate in the office 3 days per week
Work-from-anywhere scheme - youll have the opportunity to work from anywhere up to 10 days per year
Team fun - weekly socials company wide events and office snacks!
Our commitment to Diversity Equity and Inclusion
Were an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. This will never change. Read our Equality Diversity & Inclusion policy here.
Right to Work
Do you have the right to work in the UK Unfortunately at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.
Safeguarding
All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (DBS) for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Required Experience:
Director
Employment Type
Full-Time
