Film & TV Operations Specialist

Ready to turn your passion into a career Do you dream of working in a dynamic and fast-paced logistics environment supporting mega events in sports global music tours and complex film projects Want the chance to collaborate with some of the biggest names in entertainment and sports Look no further! Were looking for talented and passionate individuals like you to join our logistics team.

GCL (Global Critical Logistics) is a market leader in two expansive logistics and project management sectors across the globe: live events encompassing live music sports and broadcasting film and TV and experiential events and exhibitions; and luxury goods focused on fine art automotive and fashion. The company which began in 1978 serving Led Zeppelin includes Rock-it Cargo Dietl CARS SOS Global Dynamic International and more. GCLs premier team manages bespoke global logistics through end-to-end services including multimodal freight event logistics planning and custom storage and distribution solutions. This service delivery leverages an unparalleled global network with over 10000 missions a year. GCL is the chosen provider for reliability and efficiency where failure is not an option for a customers most prized events and possessions.

The Film & TV Operations Specialist coordinates and manages the end-to-end import/export processes ensuring timely movement of a clients goods across different countries and regions while providing exceptional customer service in promptly and professionally addressing client inquires and concerns. Manages relationships with carriers negotiates rates and secures optimal shipping options for clients. Collaborates with various departments including finance and customer service to ensure seamless operations.

Job Type: Hybrid/Remote

Work Schedule:First Shift Monday-Friday. Schedule fluctuates based on workloads (Core hours 9AM-5PM). Rotation of on-call weekend responsibilities.

Key Responsibilities:

• Builds and maintains strong relationships with smaller ad hoc clients and larger assigned accounts to provide superior logistics service and develop client loyalty for long-term business.
• Communicates and collaborates with clients and vendors to understand their shipping requirements and provide tailored solutions.
• Prepares and processes the necessary documents and paperwork for the import and export of goods such as commercial invoices packing lists certificates of origin and customs declarations.
• Coordinates with customs authorities to ensure compliance with import/export regulations and documentation.
• Proactively identifies cost-saving opportunities and efficiency improvements in import/export processes; stays informed on trade regulations changes and industry trends.
• Resolves any customs clearance or transportation issues during the shipping process such as delays damages losses or disputes to maintain the integrity of the supply chain.
• Evaluates and optimizes the efficiency quality and cost-effectiveness of the shipping process as well as identifying and implementing improvement opportunities.

Qualications:

• 3-5 years experience ideal; no previous logistics experience is required if the candidate has the propensity to grasp operational processes and procedures
• Enjoy and comfortable working in a customer service role
• Advanced computer skills including programs such as Microsoft Excel Smartsheet and Outlook
• Must be open to change and an advocate for continuous improvement.
• Must be highly organized with the ability to multitask
• Ability to work in a fast-paced and dynamic environment
• Excellent communication skills
• Must be results-oriented and willing to take ownership of all assigned projects
• Team player with a positive attitude

Dont meet every single requirementWe are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly with every qualication in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What GCL Will Offer You:

A growing logistics firm backed by an award-winning global parent company within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events touring sports luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the worlds biggest concerts festivals and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days 2 floating holidays 7 sick days and 11 paid holidays annually. We know work-life balance is key.
• Your Health Our Priority: Comprehensive medical dental and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan plus access to convenient telemedicine throughMDLiveand mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life AD&D Short-Term Disability and Long-Term Disability).
• Family Matters: Welcoming a new addition We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement give back with Charitable Donation Matching and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches sports outings volunteer opportunities and more.
• Optional Add-Ons: Customize your benefits with supplemental insurance (accident critical illness hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

GCL is committed to the inclusion of all qualified individuals. As part of this commitment GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed please contact. GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal state or local law pertaining to the employees state of employment.