AI & Automation Project Specialist – SDR Operations

Quadient

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profile Job Location:

Toronto - Canada

profile Monthly Salary: $ 78000 - 94000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Remote opportunity. Candidates MUST reside in Toronto.

Connect with Quadient

At Quadient we support businesses of all sizes in their digital transformation and growth journey unlocking operational efficiency with reliable secure and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day with our clients and each other. Its these connections that make Quadient such an exceptional place to grow your career develop your skills and make a real impact help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Were seeking a hands-on skilled professional to build scale govern and optimize AI-driven workflows for our global SDR team. If youve worked in outbound sales or RevOps and have built automations to boost team performance youll feel right at home here.

Own and Scale SDR Workflows with Precision

  • Architect implement and continuously optimize AI-powered process-driven systems that support SDR workflows to improve their productivity and efficiency.
  • Build and maintain robust scalable and auditable workflows using tools like n8n Zapier Make Gumloop LLMs and APIsensuring reliability version control and minimal disruption to SDR operations.
  • Design modular reusable automation components that can be adapted across global SDR teams and integrated with CRM Sales Engagement and Marketing platforms.

Drive Automation with Operational Rigor

  • Lead automation discovery sessions with SDR leadership to gather business requirements define success metrics and translate them into scalable automation solutions.
  • Implement governance frameworks for automation including documentation project scope change management protocols and QA/testing procedures to ensure system integrity.
  • Run experiments and A/B tests to validate automation impact and continuously iterate based on data insights.

Enable and Empower the SDR Team

  • Develop and maintain comprehensive documentation onboarding materials and process maps to ensure clarity and consistency across global teams.
  • Deliver training and enablement sessions to drive adoption of new tools and workflows ensuring SDRs understand the why and how behind each process.
  • Act as a strategic partner to SDR leadership ensuring automation aligns with GTM goals and enhances team performance.

Your profile

  • 24 years of experience in SDR Operations Sales Ops Sales Enablement or a similar GTM function with a strong focus on process design and automation.
  • Proven track record of building and maintaining complex automation workflows using tools like n8n Zapier Make ChatGPT and APIsbonus for scripting or light coding experience (e.g. JavaScript Python).
  • You think globally act proactively and who thrives on cross-functional alignment stakeholder management and driving measurable impact.
  • Detail-oriented with a passion for process optimization documentation and operational excellence.

Compensation: The salary range for this role taking into consideration qualifications and experience is $78000.00- $94000.00 CAD annually plus bonus.

Knowledge gaps can be filled. Even if you dont satisfy every single requirement or meet every qualification listed we still want to hear from you.

Turn your passion into performance. Apply now.

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness work/life balance and more including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient our Smart Work approach fosters connection collaboration and innovation while offering flexibility based on role requirements. Whether on-site hybrid or remote our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work on-site roles contribute daily to our vibrant workplace culture and remote employees stay connected through virtual collaboration and in-person events. No matter where you work youll be part of a dynamic people-first community that drives success together.


Be yourself at Quadient

Our values define how we work as a team: Empowerment Passion Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. Were a team of individuals with one goal but many perspectives. When you connect with Quadient you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process please email us at

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis including race color religion sex national origin age disability veteran or military status genetic information citizenship status and any other characteristics protected by local state or federal law.

People. Connected.

#LI-LR1


Required Experience:

IC

Remote opportunity. Candidates MUST reside in Toronto.Connect with QuadientAt Quadient we support businesses of all sizes in their digital transformation and growth journey unlocking operational efficiency with reliable secure and sustainable automation processes. Our success in delivering innovatio...
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Key Skills

  • Controlling Experience
  • Distributed Control Systems
  • Pardot
  • Crystal Reports
  • Marketing Automation
  • Salesforce Marketing Cloud
  • Warehouse Management
  • HubSpot
  • Responsys
  • Email Marketing
  • Leadership Experience
  • Programmable Logic Controllers

About Company

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Quadient is the driving force behind the world’s most meaningful customer experiences. We help organizations build powerful connections with their customers.

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