Product Account Manager
Product Account Manager
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Job Description
Were looking for an enthusiastic and driven Product Account Manager to manage and grow accounts with an amazing team! If you have strong customer service skills and enjoy helping others this may be the role for you. You will be working with architects mechanical and HVAC contractors building owners and condo associations to provide solutions for a variety of residential and commercial construction projects. If youre excited to work with cutting-edge products and have a keen eye for market trends we want to hear from you!
Key Responsibilities:
- Conduct in-depth market research including surveys desktop research emails and calls to analyze trends.
- Build and maintain strong relationships with customers and provide excellent customer service by resolving product-related issues and addressing queries promptly and professionally.
- Lead product demonstrations and training sessions for clients owners design firms engineering teams and staff.
- Collaborate with design and engineering teams to strategize and plan for product releases and events.
- Stay updated on new product offerings and assist with planning and promoting new launches.
- Identify and explore new market opportunities to drive growth.
- Attend workshops sales and marketing refresher courses to enhance your expertise.
Qualifications:
- Minimum of 2 years of experience in a customer-facing role.
- Strong customer service account management and interpersonal skills with the ability to effectively communicate both verbally and in writing.
- Excellent analytical and problem-solving abilities.
- Strong attention to detail and organizational skills.
- Ability to thrive in a fast-paced environment and work well within a team.
- Can-do attitude with a focus on being a team player.
- Must be able to lift a minimum of 20 lbs.
- Must be willing and able to drive to our warehouse in Gastonia when needed.
What We Offer:
A collaborative and energetic team environment.
Opportunities for personal and professional growth.
A chance to work with exciting cutting-edge products.
If you are eager to contribute to a great team passionate about product knowledge and excited to inspire others we would love to hear from you!
Required Experience:
Manager
Employment Type
Full-Time
