Retail Operations Manager
Retail Operations Manager
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$ 110000 - 120000
1 Vacancy
Job Description
WHY JOIN ALO
Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Retail Operations Manager role is focused on bringing operational excellence to life in stores. This individual proactively seeks out improvement opportunities has an eye for efficiency and prioritizes our store teams.
RESPONSIBILITIES
- Develop and maintain deep understanding of ALO store operations policies and procedures and systems.
- Through store immersion proactively identify opportunities to drive operational improvements system enhancements and process changes.
- Lead pilot and rollout planning of operational changes including thoughtful project management and communication planning.
- Document and maintain accuracy and completeness of policies and procedures.
- Support with store ticketing response and ensure that trends and themes are addressed through updates to policy and procedure and respective communication.
- Support field and store teams through RFID enhancements system troubleshooting and service tickets.
- Create and maintain routine and ad hoc reporting.
- Drive KPIs related to your AOR working with stores and District Managers to improve results
- Develop training policies and procedures in your AOR.
- Additional tasks to support retail operations as assigned by manager.
QUALIFICATIONS
- Bachelors Degree
- 3 years of experience in HQ retail operations and/or experience in a store leadership role focused on operations
- Strong organizational abilities with great attention to detail
- Self-starter with ability to identify issues propose solutions and implement improvements
- Strong comfort level operating in an ambiguous environment
- Strong written and verbal communication skills
- Advanced knowledge of Microsoft Office Suite especially in Excel and Powerpoint
- Ability to travel to local stores as needed.
The base salary range for this position is $110000-$120000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location experience and performance. As such on occasion and when applicable there is the possibility that the final agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the companys total rewards package for exempt employees. Other rewards may include long term incentives a PTO policy and many other progressive benefits.
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Required Experience:
Manager
Employment Type
Full-Time
