Customer Service Representative-Leominster Animal Hospital

Leominster, MA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Do you love helping people as much as you love animals
Are you energized by human interaction and thrive in a fast-paced team-oriented environment

Leominster Animal Hospital is looking for a Customer Service Representative (CSR) who is passionate about making a difference in the lives of pets and their people. As the first and last point of contact for our clients our CSRs are vital to our mission of providing compassionate high-quality veterinary care.

What Were Looking For:

Someone who genuinely enjoys working with peopleyoull spend your day speaking with pet owners calming nerves answering questions and making connections.
A strong communicator who is patient empathetic and positive.
A team player who thrives in a busy environment and can juggle multiple tasks while keeping a smile.
Previous experience in customer service or a veterinary/medical setting is a plus but were happy to train the right person with the right attitude.

Key Responsibilities:

Greet clients and patients with warmth and professionalismin person by phone and via email.
Schedule appointments manage records and facilitate client communication with the medical team.
Handle transactions process payments and ensure accurate billing.
Be a calming presence and a helpful guide for clients during emotional or stressful situations.
Support a positive collaborative culture that values kindness and teamwork.

Why Youll Love It Here:

At Leominster Animal Hospital we believe that excellent care starts at the front desk. We are a close-knit team that values humor hard work and heart. We take pride in supporting each other and our clientsand that energy is what makes our hospital a great place to work.

Full-time position with competitive pay benefits and opportunities for growth.

If youre a people-person who wants to make a difference in a pets life every single daythis is the role for you.
Apply today and become part of the Leominster Animal Hospital family!

Current hours of operation: Monday-Thursday 8-6pm Fridays 8-5pm. However we are looking to open up some Saturday hours (8-1pm) as well as extend a couple of days each week (until 7pm) in the future.

At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Heres what you can expect when you join our team:

Tailored development programs mentorship and career pathing to help you achieve your unique goals.
Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
Health dental vision life insurance and mental health resources to support your overall well-being.
Generous paid time off and holidays because your personal time matters.
A supportive collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Required Experience:

Unclear Seniority

Do you love helping people as much as you love animalsAre you energized by human interaction and thrive in a fast-paced team-oriented environmentLeominster Animal Hospital is looking for a Customer Service Representative (CSR) who is passionate about making a difference in the lives of pets and thei...